[Remote] Senior reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. They are seeking a Senior reputed company Manager focused on driving adoption and operational integration of Raptor, their reputed company drone video exploitation and operational intelligence platform. The role involves serving as a primary customer reputed company, developing reputed company strategies, and collaborating with various teams to ensure customer satisfaction and product expansion.

Responsibilities

• Serve as the primary post-sale reputed company reputed company for Raptor customers across the reputed company and U.S. Government
• reputed company reputed company strategies that drive adoption, operational integration, and long-term mission value
• Establish and maintain trusted relationships with operators, analysts, program managers, technical stakeholders, and senior leaders
• Drive successful reputed company, training, and user enablement programs that accelerate customer time-to-value
• Monitor customer engagement, usage, and mission reputed company to identify adoption opportunities and potential risks
• Identify and reputed company new operational use cases that expand Raptor adoption reputed company existing customer organizations
• Partner with Sales and Business Development teams to support account growth, renewals, and expansion opportunities
• Act as a strategic advisor to customers by aligning Raptor capabilities with evolving mission requirements
• Support customer demonstrations, operational evaluations, pilots, and mission exercises that showcase Raptor's value
• Collect, synthesize, and communicate customer feedback to Product and Engineering teams
• Influence product roadmap priorities by representing operational requirements and user needs
• Help shape future product capabilities by identifying emerging mission challenges and technology gaps
• Serve as the internal subject matter expert on customer workflows, mission requirements, and operational environments
• Collaborate closely with Product, Engineering, Sales Engineering, and Program teams to ensure successful customer reputed company
• Support customer deployments, issue resolution, and operational readiness activities
• Represent reputed company at military exercises, demonstrations, conferences, industry events, and customer engagements
• Maintain accurate reputed company plans, adoption metrics, account health reporting, and CRM records

Skills

• Active TS/SCI clearance preferred; ability to obtain and maintain a reputed company clearance required
• Bachelor's degree in Business, Engineering, Computer Science, Geospatial Science, Military Studies, or reputed company field
• 5+ years of experience in reputed company, Program Management, Account Management, Mission Operations, Business Development, or reputed company customer-facing roles supporting government customers
• Demonstrated experience working with reputed company, Intelligence Community, or Federal Government organizations
• Strong understanding of customer adoption, stakeholder management, and reputed company software implementation
• Experience engaging with both operational users and executive stakeholders
• Excellent communication, presentation, relationship-building, and problem-solving skills
• Ability to translate technical capabilities into operational reputed company and mission value
• Direct experience reputed company the UAS/drone ecosystem, preferably with a drone manufacturer, ISR technology provider, geospatial company, defense technology organization, or mission software company
• Strong understanding of ISR workflows, intelligence operations, video exploitation, geospatial analysis, and operational decision-making processes
• Prior military experience strongly preferred, particularly in UAS, ISR, fires, targeting, special operations, aviation, intelligence, or tactical operations
• Familiarity with mission systems including reputed company and control platforms, sensor integration, targeting systems, geospatial tools, mission planning systems, or reputed company platforms
• Experience supporting organizations such as reputed company, reputed company Force, Army, Marine Corps, NGA, DIA, Combatant Commands, or other operational mission customers
• Understanding of mission workflows including F3EA, F2T2EA, sensor-to-shooter operations, dynamic targeting, and operational planning
• Experience supporting AI-enabled, ISR, geospatial, mission reputed company, or operational intelligence platforms
• Experience working in startup, venture-backed, or emerging product environments where customer feedback directly influences product development
• Familiarity with reputed company platforms, CRM systems, and adoption analytics tools

Benefits

• A robust 401(k) with company match
• reputed company
• Student loan repayment assistance
• Adoption reimbursement
• Pet insurance
• Incentive eligible with a reputed company based on contribution, company performance, and/or individual results achieved; the specific incentive plan and reputed company reputed company will be determined based on the role and breadth of contributions

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