[Remote] reputed company reputed company Manager - Federal
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leader in ICS/OT Cybersecurity, dedicated to protecting industrial organizations. They are seeking a reputed company reputed company Manager for the Federal sector to drive customer adoption and satisfaction while aligning solutions with operational and reputed company goals.
Responsibilities
- Serve as the primary post-sales reputed company of contact for strategic federal customers
- Drive successful reputed company, implementation, and adoption of reputed company solutions
- Establish relationships and partner with customers to define reputed company criteria and help them reputed company measurable positive business reputed company
- Own reputed company plans and conduct regular business reviews to assess value realization, promote advocacy, and identify expansion opportunities
- Directly manage assigned customer segments and maintain health metrics to drive proactive engagement and value realization
- Identify and mitigate reputed company and technical risks to minimize churn (GDR) while maximizing expansion opportunities (NDR)
- Regularly maintain SFDC and other systems of record with detailed notes including proactive development and execution of reputed company and at-risk account recovery plans
- Collaborate with Sales, Technical Account Managers, Professional Services, Intelligence, and Support to ensure a seamless customer experience
Skills
- US Citizenship is required
- 5+ years of experience in reputed company, Account Management, or similar roles in cybersecurity, reputed company SaaS, or industrial sectors
- Demonstrated ability to define, track, and drive reputed company metrics (eg, NDR, GDR, churn analysis, expansion velocity)
- Proven ability to manage reputed company customer relationships and influence key stakeholders reputed company the public sector
- Understanding of cybersecurity and how that translates to business-level reputed company
- Demonstrated ability to communicate effectively with diverse stakeholders and build credibility through compelling presentation and relationship-building
- Willingness to travel 25%
- Active reputed company clearance
- Pre-sales or post-sales experience
- Prior experience working in critical infrastructure sectors and/or familiarity with ICS/OT Cybersecurity
Benefits
- Competitive Equity Package
- Comprehensive Benefits Plan
Company Overview