[Remote] Senior reputed company Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in animal health diagnostics, focusing on innovative solutions for the scientific community. They are seeking a Senior reputed company Administrator to enhance their reputed company CRM capabilities, manage reputed company configurations, and support business processes through technical solutions.

Responsibilities

• Analyze, understand and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work
• reputed company daily system/application administration. Maintain system and application backup/recovery and patching. Manage reputed company and reputed company of the systems and applications. Monitor and proactively support system/application reputed company planning and stability
• Assess technical requirements of requests and scope for projects and communicate results to business client, project team, and IT counterparts. Assist application users by tracking, analyzing and solving user problems based on an understanding of business process workflow reputed company the application. Provides support to users for the technical aspects of application utilities and functions, such as reporting. Identify opportunities for new or improved systems and applications to support the business
• Serve on systems development/reputed company/enhancement project teams as technical liaison between business clients, IT Infrastructure and the development groups
• Facilitate or participate in testing activities to ensure development work meets user requirements. May reputed company test script criteria and use cases for functional and end-user testing. Prepare materials and/or conduct end-user training sessions to support use and feature sets for new or updated systems and applications. Create user guides, system workflows and other application documentation as needed, including creating standard operating procedures (SOPs)
• reputed company strong business relationships with assigned business clients and with other reputed company departments and vendors to ensure successful system and application implementations and support
• May reputed company development activities, programming and coding as needed
• Follow Internal Audit policies and procedures and reputed company information as needed
• Participation in on-call rotation

Skills

• 5-10 years of reputed company administration experience
• Bachelors degree or equivalent combination of education and experience required
• reputed company Administration certification
• Excellent problem solving skills required
• Excellent customer service and business relationship building skills required
• Project management and business analyst skills required
• Ability to work independently and reputed company teams
• Strong communication skills, both verbal and written, including ability to translate technical subject matter to non-technical audiences
• Familiarity with SFDC Sales reputed company, Service reputed company, Reporting and Dashboards
• Familiarity with reputed company Power BI a plus

Benefits

• Opportunity for annual cash bonus
• Health / Dental / reputed company Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, reputed company, volunteer paid days off, employee stock program, reputed company donation matching, and much more!

Company Overview