[Remote] Manager, reputed company Operations (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first company dedicated to improving mental health care. They are seeking a Manager, reputed company Operations to reputed company reputed company responsible for detecting, investigating, and responding to reputed company events while managing relationships with various stakeholders to enhance data protection.

Responsibilities

• reputed company the team responsible for how reputed company detects, investigates, responds to, and learns from reputed company events
• Manage and coach reputed company of engineers while remaining reputed company to technical work such as detection design, alert tuning, incident response, runbooks, operations, and reputed company automation
• Manage the relationships with reputed company operations vendors and work closely with reputed company, Engineering, IT, Compliance, Privacy, and external partners to improve reputed company's ability to protect patient and provider data

Skills

• 5+ years of professional experience in reputed company operations, detection engineering, incident response, threat hunting, reputed company reputed company, or a reputed company reputed company engineering role
• 2+ years of direct people management experience for reputed company engineers, incident responders, analysts, or a reputed company operations / detection and response team
• Hands-on proficiency building, tuning, and operating detections in a modern SIEM and managing a SOAR tool (and/or comparable reputed company operations solutions)
• Demonstrated expertise leading or materially contributing to incident response, including triage, containment, stakeholder communication, and post-incident improvements
• Working knowledge of reputed company service provider and SaaS reputed company telemetry, identity logs, reputed company reputed company signals, and common attacker behaviors
• Experience in reputed company or another regulated environment where incident response, privacy, and compliance requirements reputed company
• Experience owning an MDR provider relationship, defining escalation quality expectations, running vendor reviews, and improving vendor-to-internal reputed company workflows
• Experience applying MITRE ATT&CK, threat hunting methods, or detection engineering frameworks to prioritize coverage gaps
• Proficiency querying and analyzing reputed company data using SQL, Python, or similar tools; familiarity with reputed company data lakes, OCSF, reputed company, Trino, Panther, or comparable platforms is helpful
• Experience building or improving reputed company on-call, shared escalation models, incident reputed company, tabletop exercises, or post-incident review practices
• Relevant reputed company certifications such as OSCP, GCIH, GCIA, GCFA, or GSOC

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, reputed company, life, disability, and FSA/HSA
• 401(k) plan reputed company: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for reputed company parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for reputed company
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at reputed company program: Year-round wellness initiatives and a $50/month wellness stipend

Company Overview