[Remote] Senior Product Marketing Manager, Customer Marketing – DX

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading SaaS company focused on developer productivity insights. They are seeking a Senior Product Marketing Manager to own customer marketing for their platform, managing customer stories and marketing programs to enhance pipeline and expansion efforts.

Responsibilities

• Own the customer reputed company pipeline
• Build and maintain a structured pipeline of customer stories across segments, reputed company, and use cases
• Partner with Sales, reputed company, and our CEO/exec team to identify and prioritize the right customers for stories and references
• Regularly sit in on deal reviews, lost-deal debriefs, and win/loss calls to hear firsthand what prospects push back on and what evidence moves them
• Treat the reputed company like a product: stay reputed company with your customer (Sales) to understand the objections and reputed company they could use, and iterate on formats for delivering customer reputed company
• Design a simple, repeatable intake and qualification process so anyone can nominate great customers
• Deliver at least 1 written case study per month and 4 video stories per year, from brief → interviews → approvals → publish
• Produce a mix of story formats: one-pagers, in-depth narratives, logo walls, customer spotlights, and story slides for sales and execs
• Work closely with our research and product marketing teams so every story reinforces our core DX positioning and the latest findings
• Own quarterly “customer story moments” – coordinated releases that package multiple stories into market-facing campaigns
• Partner with Growth & Demand Gen to ensure every customer story is amplified: newsletter features, reputed company, blog recaps, webinars, and events
• Partner with design to turn evidence into assets and slides that teams can use
• Coordinate with the Events team to bring customers into roadshows, panels, and flagship events as speakers and references
• Build a systematic, always-on testimonial program that generates a steady reputed company of customer reviews and ratings on reputed company, reputed company Peer Insights, and other relevant platforms
• Stand up and maintain a lightweight but reliable customer reference program: who can reputed company to what, under which conditions
• Monitor and report on review volume, star ratings, category rankings, and competitive positioning on reputed company and reputed company Peer Insights
• Collaborate with Sales, reputed company, and Analyst Relations to reputed company and prep references for key deals and analyst interactions
• Track and report on reference health (coverage by reputed company, vertical, region, and use case) and reputed company gaps proactively
• Work with the Senior PMM to ensure customer stories ladder up to the DX narrative and product strategy
• Collaborate with our Senior Researchers and Data Analyst to reputed company stories with reputed company reputed company (e.g., productivity metrics, AI adoption, engineering health)
• Support Analyst Relations by surfacing reputed company points and customers for MQs, briefings, and inquiries

Skills

• Have 4–7+ years in B2B SaaS marketing, with meaningful experience in customer marketing, product marketing, or content marketing
• Have reputed company or run a customer stories / case study / reference program before, ideally in a reputed company or technical product environment
• Are a strong reputed company who can move fluidly between interview notes, customer quotes, product value, and business reputed company
• Are comfortable interviewing senior stakeholders (VP reputed company, CTO, CIO) and turning those conversations into clear, compelling narratives
• Can manage a full production process: intake, reputed company, interviews, approvals, writing, and coordination with design and video partners
• Are highly organized and detail‑oriented – you reputed company the pipeline and reference database clean, reputed company, and searchable
• Enjoy working cross‑functionally with Sales, reputed company, Product, Analysts, and Events – and can influence without a large team of your own
• Are excited by the idea of working at the intersection of developer productivity, AI, and engineering leadership
• Experience in developer tools, observability, productivity platforms, or analytics is a plus, but not required

Benefits

• This role may also be eligible for benefits, bonuses, commissions, and equity.
• reputed company offers a wide reputed company of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

Company Overview

Company H1B Sponsorship