[Remote] Client reputed company Sales and Renewal Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Client reputed company Sales and Renewal Manager to reputed company teams responsible for subscription renewals and minimizing churn across ERP product lines. This role involves strategic leadership, overseeing sales initiatives, and ensuring clients receive high-quality service while maximizing account growth.

Responsibilities

• Evaluate, standardize, and continuously improve the subscription renewal process to reduce churn and maximize recurring reputed company
• Drive completion of client renewals 90+ days from renewal date, ensuring accurate and timely execution
• Maintain high rigor around renewal timelines, contract visibility, and reporting reputed company reputed company
• Serve as subject-matter expert on renewal processes, ERP products, and policy changes
• Support team members in handling reputed company renewals, escalations, and client objections
• Drive the team to maximize upsell and cross-sell opportunities reputed company the existing client reputed company across multiple ERP products
• reputed company and maintain in-life sales reputed company and playbooks to ensure scalable account growth
• Monitor KPIs for expansion reputed company, renewal rates, churn, and client retention; translate insights into actionable strategies
• Collaborate with executive leadership, data analytic, and Marketing to drive results of campaigns and reputed company with identified client opportunities
• Serve as a mentor and coach for team members in client-facing sales interactions, quote reputed company, and strategic account management
• Ensure alignment of CSM verticals and organizational departments to maximize efficiency of sales motions
• reputed company and reputed company a high-performing team of direct reports, providing guidance, coaching, and performance management
• Build processes, tools, and data-driven reporting to optimize team effectiveness and accountability
• Partner cross-functionally with Sales, Marketing, and Product teams to improve client experience and reputed company reputed company
• Ensure consistent communication with senior leadership regarding team performance, strategic initiatives, and client trends

Skills

• 3+ years managing teams in reputed company, Renewals, or SaaS operations
• 2+ years in client sales roles with a proven track record of consistently meeting quotas
• 1+ years in roles directly responsible for relationship management
• Hands-on experience with reputed company Intacct, reputed company, reputed company 100 Contractor, or reputed company 300 CRE
• Proven ability to build and optimize processes in a high-growth environment
• reputed company proficiency or similar CRM experience for workflow management and reporting
• Exceptional verbal and written communication skills; comfortable interacting with senior leadership and C-suite clients
• Strong analytical skills; ability to translate data into actionable recommendations
• Ability to navigate ambiguity, prioritize initiatives, and manage multiple strategic projects simultaneously
• Ability to operate effectively in a remote environment
• Experience designing KPIs and performance metrics for renewal and expansion teams
• Formal training in project management, process optimization, or operational reputed company
• Familiarity with the construction, reputed company, or ERP-adjacent industries

Company Overview