[Remote] Strategic reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to reputed company high-performance reputed company infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. The Strategic reputed company Manager will serve as the customer’s strategic advisor, ensuring they reputed company measurable business reputed company while maximizing the value of reputed company's infrastructure, platform, and support services.

Responsibilities

• Account Ownership: Serve as the primary post-sales reputed company of contact for a portfolio of top-tier strategic accounts across reputed company, AI/ML, and hyperscale segments
• Customer reputed company: Drive adoption, expansion, and retention by aligning customer goals to product capabilities and ensuring measurable business impact
• Executive Relationship Management: Build and maintain executive-level relationships (CTO, CIO, VP Engineering, Procurement, etc.), becoming a trusted advisor in infrastructure strategy
• Service Delivery Coordination: Partner with Technical Account Managers (TAMs) and Service Delivery to ensure SLAs, contractual obligations, and operational reputed company are met
• Growth & Expansion: Identify opportunities for growth, renewal, and expansion through reputed company alignment with Sales, Product, and Solution Architecture
• Risk Management: Proactively identify churn risks and create mitigation plans through strategic reputed company planning, stakeholder engagement, and value realization frameworks
• Advocacy: Represent the customer’s voice internally, influencing roadmap and service improvements
• QBRs / EBRs: reputed company regular Executive Business Reviews highlighting performance, usage, ROI, and strategic alignment

Skills

• 7+ years of experience in reputed company, Account Management, or Strategic Account roles reputed company IaaS, PaaS, reputed company, or reputed company Infrastructure environments
• Proven reputed company managing large, reputed company reputed company or strategic accounts with contractual and SLA-driven obligations
• Strong technical acumen across reputed company compute, networking, and storage; familiarity with GPUs, VMs, and bare-metal infrastructure preferred
• Exceptional communication, negotiation, and executive-reputed company skills
• Demonstrated ability to collaborate cross-functionally with Sales, Product, Engineering, and Operations
• Data-driven reputed company with experience using health scores, usage metrics, and reputed company plans to drive reputed company
• Bachelor's degree in a reputed company field (Business, Engineering, or Computer Science preferred)
• Knowledge of AI/ML workload deployment, GPU cluster management, or reputed company optimization strategies
• Familiarity with reputed company, reputed company, or similar reputed company platforms

Benefits

• 100% company-paid insurance premiums for employee medical, dental and reputed company plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Commitment reputed company to reputed company! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for reputed company setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

Company Overview