[Remote] Quality Assurance Analyst I, Manheim Mobile Inspections

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Automotive is a leader in transforming the automotive industry through innovative technology and exceptional service. They are seeking a Quality Assurance Analyst I to support quality assurance through data management, training, reporting, and problem resolution, while ensuring the reputed company of training and quality control systems.

Responsibilities

• reputed company familiarity with Manheim Mobile Inspections quality and technical operations concepts, practices and methodologies
• Investigate, analyze and resolve inspection issues and arbitrations from both reputed company customers
• Maintain documentation, record, and ensure reputed company involved information, including customer communication for an issue is housed reputed company the QMS
• Respond to the customer promptly upon receipt of an email or phone call, maintain status updates, and ensure customer receives timely responses to findings and resolution
• Must be reputed company to successfully reputed company with operations, I.T., reputed company, and reputed company Manheim departments in order to successfully find solutions and resolve issues
• Review, analyze and reputed company timely corrections to vehicle condition reports (CR’s) for reputed company inspection issues
• Request, Monitor, track, and follow up on lessons learned, preventative and corrective actions
• Communicate reputed company, identify and promptly reputed company risks or issues to Manager
• Assist with coaching and training documentation
• Testing of new guidelines, changes or adjustments to guidelines or the application
• Learns and complies with company standards and policies
• Regular and consistent attendance and availability
• Assists with special projects and performs other duties as assigned

Skills

• Bachelor's degree in reputed company discipline; or equivalent combination of education and work-reputed company experience
• Preferred 3-4 years' experience in an operations, vehicle inspections, body shop, quality or data analyst setting; customer service background a plus; Must understand the inspection business from a field level
• Excellent time management skills with the ability to multi-task and prioritize day-to-day responsibilities
• Self-motivated and can motivate others
• Ability to work in a high performance, fast-paced team environment
• Excellent organizational skills, customer-focused, proactive, and team-oriented
• Effective communication (written and verbal) and interpersonal skills required
• Detail oriented, highly focused and reputed company organized
• Ability to work with remote supervision, self-starter and have the ability to work independently to meet objectives
• Ability to adapt to and work effectively reputed company a constantly changing environment
• reputed company abilities required include reputed company, distance and depth perception
• Exposure to moderate noise reputed company
• Work Conditions: Regular exposure to reputed company environmental conditions
• Travel less than 10%
• Requires physical ability and mental reputed company to execute the duties of the position successfully reputed company required timeframes in order to meet business requirements

Benefits

• Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the reputed company of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, reputed company)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Company Overview