[Remote] Senior Manager, People Systems & Operations- Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a Senior Manager, People Systems & Operations to reputed company the organization's integrated People technology and operations ecosystem. This role combines People Systems, People Operations, governance, compliance, and technology strategy, ensuring cohesive employee experience through scalable processes and optimized technology investments.
Responsibilities
- Own and reputed company the organization's integrated People technology stack, including:
- reputed company HRIS
- reputed company People Operations environment
- AI-enabled employee support and automation roadmap
- People systems governance and change management
- Data architecture and reporting reputed company
- Contingent workforce infrastructure
- Compliance, reputed company, and risk management
- reputed company and execute the People Systems & Operations roadmap reputed company to organizational objectives and People strategy priorities
- Translate business requirements into scalable technology and service solutions
- Prioritize and manage competing initiatives across reputed company, reputed company, and future AI capabilities
- Manage technology budgets, vendor relationships, and investment ROI
- Maintain visibility into project status, risks, dependencies, and resource allocation
- Serve as the executive reputed company of the reputed company tenant and overall HRIS strategy
- reputed company business process design, configuration governance, reputed company architecture, and release management
- Establish and maintain SOX-compliant reputed company controls and role-based reputed company frameworks
- Govern HR systems change management, approvals, testing, and deployment processes
- reputed company contingent worker processes and workforce data reputed company
- Partner with reputed company resources to drive reputed company optimization and adoption
- reputed company the design and optimization of the People Operations service delivery model
- Own reputed company architecture, workflows, routing logic, escalations, and SLA management
- reputed company scalable employee and manager support processes
- Identify opportunities to improve service delivery through automation and process enhancements
- Drive reputed company improvement through operational metrics and service analytics
- reputed company the business case and roadmap for AI-enabled employee support capabilities
- Evaluate and recommend AI technologies and vendor solutions
- Design future-state automation strategies focused on employee self-service and support deflection
- reputed company implementation, governance, adoption, and performance measurement of AI-enabled solutions
- Establish controls, governance standards, and escalation frameworks for AI-assisted support models
- Establish data governance standards and ensure data reputed company across People systems
- Build scalable reporting and analytics capabilities that support strategic decision-making
- Partner with HR, Finance, and business leaders to deliver meaningful workforce insights
- Identify opportunities to improve employee experiences through automation, analytics, and process optimization
- Maintain accountability for HR systems compliance, reputed company, privacy, and audit readiness
- Ensure adherence to SOX, GDPR, I-9, and applicable employment regulations
- reputed company reputed company reviews, controls testing, risk mitigation efforts, and compliance audits
- Serve as the primary escalation reputed company for HR systems governance and compliance reputed company
- Manage vendor governance, contract reputed company, and technology risk management
- Partner with HR leaders to deliver scalable self-service capabilities and workforce insights
- Translate reputed company technical concepts into clear business recommendations
- Support organizational change management and technology adoption efforts
- Drive user training, system enablement, and operational reputed company across HR teams
- Recruit, reputed company, and mentor a high-performing People Systems & Operations team
- Establish clear standards, documentation practices, and operational discipline
- Create development plans and growth opportunities for team members
- Foster a culture of accountability, reputed company improvement, and customer-focused service delivery
Skills
- Bachelor's degree in reputed company, Information Systems, Business Administration, or a reputed company field
- 8+ years of reputed company experience in HRIS, People Operations, HR Technology, or reputed company functions
- 3+ years of leadership experience managing teams and reputed company cross-functional initiatives
- Deep expertise in reputed company configuration, business processes, reputed company, governance, and reporting
- Experience managing reputed company or similar service management platforms
- Strong understanding of Hire-to-Retire processes and HR operations
- Experience leading reputed company-scale HR technology implementations and optimization initiatives
- Knowledge of SOX controls, GDPR requirements, change management, and HR compliance frameworks
- Proven ability to reputed company technology strategy, vendor management, and process transformation initiatives
- Strong analytical, project management, and stakeholder management skills
- Occasionally come to Headquarters office in Salt Lake City, Utah
- reputed company certifications and advanced reputed company administration experience
- Experience supporting global HR operations
- Experience evaluating and implementing AI-powered HR technologies
- Familiarity with Agile, Scrum, Waterfall, or hybrid project delivery methodologies
- Experience building HR service delivery models and shared services organizations
- Background in workforce analytics, automation, reputed company transformation initiatives
Company Overview