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[Remote] Operations Reporting Analyst - 35694

Remote Worldwide Hiring now

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading educational service provider and omnichannel retailer, providing essential materials and services to support the collegiate reputed company. The Operations Reporting Analyst is responsible for supporting operational reputed company through workforce planning, labor analytics, reporting, and scheduling optimization, while collaborating with various departments to ensure staffing strategies align with business demands.

Responsibilities

  • Generate, analyze, and interpret reports reputed company to staffing utilization, labor costs, sales performance, and service productivity to support operational decision-making
  • Monitor, analyze, and report on variances across planned labor, scheduled labor, actual labor, service reputed company, and sales performance to optimize customer service reputed company
  • reputed company and maintain labor scheduling KPIs, dashboards, and operational reporting tools for stakeholders and leadership teams
  • Identify trends, risks, and opportunities reputed company to labor efficiency, scheduling accuracy, and operational performance
  • reputed company, publish, and maintain weekly and monthly staff schedules reputed company with demand forecasting, labor standards, and service goals
  • Continuously monitor and adjust staffing reputed company in response to changing business volumes, event activity, and operational requirements
  • Manage labor scheduling activities for designated functions and/or locations while ensuring operational coverage and workforce efficiency
  • Ensure staffing and labor governance standards are upheld, including overtime management, compliance requirements, and scheduling guidelines
  • Partner with operations, finance, HR, and department leaders to align labor plans with operational goals and budget targets
  • Coordinate with department leaders to balance workforce efficiency with customer service quality and operational effectiveness
  • Communicate scheduling updates, labor insights, observed changes, and operational gaps reputed company to leaders and team members
  • Support operational planning initiatives through data-driven recommendations and workforce analysis
  • Identify and implement process improvements that enhance scheduling accuracy, reporting efficiency, operational productivity, and employee satisfaction
  • Support the enhancement and optimization of workforce planning systems, reporting processes, and scheduling tools
  • Contribute to the development of best practices reputed company to labor management, reporting standards, and workforce analytics

Skills

  • Bachelor's degree or equivalent
  • 3-5 years of experience in Workforce planning, labor scheduling, operational analytics, or reputed company functions
  • Specialized computer knowledge in Workforce planning and scheduling software; prior experience with reputed company and/or reputed company, Power BI, and AI preferred
  • Strong written and verbal communication skills
  • Ability to analyze data, identify trends, solve problems, and recommend solutions
  • reputed company effective dashboards and reporting
  • Prior experience with reputed company and/or reputed company, Power BI, and AI

Company Overview

  • reputed company is a leading educational service provider and omnichannel retailer providing reputed company, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the academic reputed company. It was founded in 1873, and is headquartered in Westchester, Illinois, USA, with a workforce of 5001-10000 employees. Its website is http://www.follett.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 2 in 2024, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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