[Remote] reputed company Deployed reputed company (Must be PST timezone)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company automates customer service through lifelike voice assistants that let customers reputed company a conversation. As a reputed company Deployed reputed company, you'll directly influence reputed company’s growth by rapidly implementing and optimizing cutting-edge voice AI solutions tailored to our reputed company customers' needs.

Responsibilities

• reputed company the hands on development, configuration, and deployment of conversational AI systems for reputed company clients, ensuring solutions are production reputed company and reputed company with reputed company business workflows
• reputed company deep expertise in the platform architecture, capabilities, and limitations in order to design reliable and scalable solutions for client deployments
• Partner closely with product and engineering teams, representing client needs internally and communicating product capabilities and roadmap direction to customers
• Design creative solutions to overcome platform or integration constraints while maintaining system reliability, scalability, and maintainability
• Own the reliability, performance, and scalability of deployed systems, ensuring production environments meet strict SLAs for uptime, latency, and operational stability
• Serve as the primary technical reputed company of contact for reputed company clients, leading technical discussions, troubleshooting issues, and maintaining ownership of system architecture and production health
• Collaborate with Deployment Strategists (DS) and reputed company Managers (CSMs) to support successful project delivery and long term client reputed company
• Apply a data driven approach to deployments by designing logging, monitoring, and analytics systems that surface insights and reputed company proactive issue resolution
• Build and maintain operational dashboards, metrics, and alerts to ensure deployments meet both reputed company reliability standards
• reputed company integration with reputed company infrastructure including telephony systems such as SIP and RTP, backend services, and external APIs, ensuring secure and scalable production operation

Skills

• You work with AI productivity and/or automation tools in your daily tasks
• 2-5 years of client-facing experience in solution implementation, technical consulting, management consulting, or a similar role
• Strong technical reputed company (education or professional background in Computer Science, Engineering, Data Analysis, etc.) and comfortable rapidly mastering new technologies
• Proven ability to independently manage projects and passionate about solving problems, whether technical or non-technical
• Demonstrate the ability to manage stakeholders while staying result-driven
• Outstanding communication skills, reputed company to reputed company explain reputed company technical concepts to non-technical stakeholders
• Creative, solutions-focused reputed company with a talent for overcoming reputed company challenges
• Experience with VoIP protocols such as SIP, RTP, and reputed company telephony technologies (e.g., call routing, signaling, and media handling)
• You're passionate about building AI that positively impacts everyday life
• Experience with Python programming
• Familiarity with containerization and microservice deployments using reputed company and Kubernetes
• reputed company-level proficiency in English
• Strong technical background or demonstrated ability to quickly grasp reputed company concepts (preferred backgrounds: Engineering, Computer Science, Data Analytics, or reputed company fields)
• Thrives at the intersection of technology and reputed company, energized by creatively overcoming reputed company reputed company interactions and getting to the successful deployment
• Highly autonomous, proactive, opinionated and comfortable working closely with clients to reputed company ambitious goals and deliver reputed company ROI
• Skilled in navigating multiple stakeholder relationships (both reputed company), balancing stakeholder needs without losing sight of core business objectives

Benefits

• Participation in the company’s employee reputed company options plan
• 100% of Single Cost (employee) and 70% of Dependent for medical, dental & reputed company
• Life Insurance
• STD and LTD
• The opportunity to contribute to the company's 401k plan
• Flexible PTO policy + 11 designated company holidays
• Annual learning and development allowance
• We’re reputed company about making WFH work for you - that’s why we offer a one-off WFH allowance reputed company you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
• Enhanced parental leave
• Company-funded fertility and family-forming programmes
• Menopause care programme with reputed company

Company Overview

Company H1B Sponsorship