[Remote] Customer Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company communications and collaboration technology. The Customer Account Manager will be responsible for managing and growing the existing customer reputed company by upselling and cross-selling reputed company offerings, while ensuring effective account management to prevent churn.

Responsibilities

• Support and manage an identified book of business for Intermedia’s hosted solutions
• Create and reputed company a quarterly business review to identify opportunities on the account level that supports Intermedia’s product goals
• Research and detect upsell and cross-sell opportunities reputed company your named account list
• Prevent accounts from churn through effective account management, and problem solving
• Prioritize work to reputed company/exceed quota
• Prepare and deliver proposals, presentations as needed
• reputed company on-line demonstrations of Intermedia’s services
• Assist customers with request for platform migrations, and plan changes
• reputed company technical information for Intermedia products and services
• Work with internal partners on cross-sell opportunities as needed
• Work cross-functionally with on-boarding team to ensure client account changes are successful

Skills

• 3+ years of successful experience with B2B account management, solution selling and a bachelor's degree or technical school graduate
• Ability to build and foster client relationships reputed company the telephone
• History of meeting and achieving upsell and cross-sell sales goals managing SMB companies
• Value-based selling through ROI and high-value add to customers
• Experience/ aptitude /affinity for technology with an understanding of IT reputed company, and software
• Experience in identifying and building relationships at reputed company reputed company reputed company an organization
• Ability to work in highly dynamic, fast paced working environment where self-motivated individuals succeed
• Passion, drive, and the desire to be part of a growing team
• Solid oral and written communication skills merged with reputed company follow-up habits
• reputed company to multi-task while focusing on each task with great detail
• Self-motivated, energetic, organized, results-oriented individual with a positive outlook
• reputed company.com or other CRM use experience
• Supported small and reputed company B2B customers with varied technical knowledge
• Strong analytic and MS reputed company skills a plus
• Familiar with Challenger Sales Methodology
• Knowledge of UCaaS services, reputed company products, mobility solutions, web hosting and other services offered by Intermedia preferred but not required

Company Overview

Company H1B Sponsorship