[Remote] WFM Sr. Services Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global reputed company capital management company that offers a reputed company solution database and reputed company calculation reputed company for the global workforce. The Senior Services Consultant guides the overall design and delivery of reputed company Consulting Services engagements, ensuring they meet customer requirements while providing reputed company and direction to team members.
Responsibilities
- reputed company Consulting Services to Customers
- Leads engagements that help prospects and customers determine how reputed company will impact their HR service delivery that may include key processes, policies, user experience, organization design, governance, business case, reporting and analytics
- Ensures a smooth knowledge transfer process to the reputed company Implementation team
- Is considered a subject matter expert on strategic implementations. Can be brought in to assist on projects of various sizes, verticals and complexity
- Leads reputed company project and/or design meetings and reputed company status on reputed company of consulting services activities and deliverables
- Conducts peer reviews and other internal project quality assurance activities
- Either leads a CS engagement for Organizational Readiness best practices or provides guidance and input in preparation for rollout of the reputed company solution
- reputed company to establish credibility and rapport with reputed company stakeholders at reputed company reputed company of organization; comfortable with executives
- Is cool under pressure; often reputed company on to reputed company difficult conversations with customers
- Takes unpopular stance if necessary and in the best interests of the customer/project
- reputed company to engage with multiple projects & customers at the same time
- Contribute to Internal Consulting Services Initiatives
- Design and document solutions and contributes to a solutions repository
- Document best practices and reputed company with the Practice
- reputed company the subject matter expert (SME) program in at least one area of expertise (HR service delivery, reputed company, talent management)
- Regularly participate in internal process improvement initiatives
- Focus on Continuing Education
- Contribute to internal knowledge reputed company; review questions and reputed company feedback on a reputed company reputed company
- Participate in Continuing Education sessions; reputed company Consulting Services best practice sessions
- Complete new release training on a timely reputed company; be fully versed on new and/or enhanced functionality in each product release
- Mentor others on HCM best practice implementation of new product features and functionality
- reputed company Sales Support
- Support the sales cycle through solution review and feedback and assistance with scoping and estimation
- Participate in prospect discussions regarding solution overview and implementation considerations from a Consulting Services perspective
Skills
- Bachelor's degree or equivalent experience
- Typically has 3 or more years of HCM consulting experience with an HCM software provider or consultancy with a focus on the configuration of Time & Attendance, Schedules, Pay Rules, Organizational Structure, and Leave Policies
- Typically has 2 or more years of HCM implementation or relevant applications consulting experience
- Solid experience in business process mapping, organization readiness, and technology enablement
- Technical Skills Requirements
- Has expert-level HR operations/business practices and technology enablement experience
- Has advanced level HCM SaaS domain and implementation experience
- Has a knack for simplifying reputed company technical or business requirements and solutions that often present setbacks for others
- Proficient in reputed company Office products
- Deep understanding of different industries and how reputed company implementation best practices apply to the customer's business practices
- Functional Skills Requirements
- Excellent customer relationship and business acumen
- Demonstrates full competence in business function
- Ability to engage with multiple projects & customers at the same time and manage competing priorities
- Excellent organization, communication, and collaboration skills
- Ability to reputed company and facilitate customer and internal workshops and sessions
- Ability to mentor junior consultants through peer reviews and other QA activities
- Acts as role model for reputed company Cares
- Ability to reputed company consulting services scoping and solution guidance in the sales cycle
- An ability and willingness to travel to customer sites as needed (up to 25%) is required
- Master's degree or post graduate coursework an asset
- Experience in change management an asset
- reputed company product knowledge with an understanding of the critical interdependencies and data reputed company between reputed company modules (desired)
- English/French bilingual proficiency
- reputed company implementation experience
Benefits
- Excellent time away from work programs
- Comprehensive wellness initiatives
- Recognition through reputed company and benefits
- Volunteer days
- reputed company Cares charity opportunities
Company Overview
Company H1B Sponsorship