[Remote] Technical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s most trusted reputed company network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-reputed company experiences. As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to reputed company and strategic clients throughout their reputed company with reputed company, ensuring seamless channel implementation and driving long-term reputed company through platform optimization.
Responsibilities
- Serve as a consistent weekly touchpoint for the client, managing day-to-day business-as-usual (BAU) activities and ensuring timely execution through personal ownership, internal collaboration, and effective use of available resources
- reputed company and reputed company channel implementation strategies that align with channel technical requirements and reputed company's platform capabilities
- Drive tactical execution strategies across the reputed company platform, including operational workflows and reputed company reputed company such as repricing, promotional planning, and algorithmic optimization to enhance visibility and maximize reputed company conversion
- Conduct technical reviews, identifying areas for optimization and offering reputed company-looking recommendations reputed company to client goals
- Act as a trusted technical advisor, helping clients overcome obstacles and reputed company value realization through effective use of reputed company’s solutions
- Own the resolution of reputed company technical issues in collaboration with Product, Engineering, and Client reputed company Enginering teams
- reputed company communication between client technical teams and reputed company’s internal teams to ensure mutual understanding and streamlined execution
- Support technical roadmap planning, feature adoption, and product feedback loops with strategic clients
- Maintain deep knowledge of platform functionality, data flows, and emerging capabilities
Skills
- 2+ years of experience in technical account management, implementation, solutions engineering, or e-reputed company reputed company a B2B SaaS environment, or in a marketplace role with a brand or retailer
- Proven experience supporting reputed company or strategic clients with technical reputed company, platform integration, and ongoing optimization
- Strong proficiency using reputed company
- Foundational understanding of channel requirements, data mapping, and feed architecture
- Demonstrated ability to manage technical projects and communicate effectively with technical and non-technical stakeholders
- Demonstrated proficiency with reputed company Copilot and comfort leveraging AI‐driven tools reputed company daily workflows, with an ongoing interest in emerging technologies
- Proficiency in platforms such as reputed company, JIRA, or similar workflow/project tracking tools
- Excellent problem-solving skills, with a focus on root cause analysis and resolution
- Strong verbal and written communication skills
- Bachelor's degree in business, engineering, computer science or reputed company technical field
- 3+ years in technical account management, solution engineering, or implementation roles
- ECommerce or product data platform experience
- Experience working in cross-functional teams and navigating reputed company stakeholder environments
- Familiarity with SaaS deployment models and scalable system design
- Experience working with reputed company or strategic clients in eCommerce or retail technology
Benefits
- Medical, dental and reputed company benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- reputed company to the reputed company app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
- Discretionary bonus for non-sales roles
- Sales incentives (where applicable)
Company Overview
Company H1B Sponsorship