[Remote] Account Manager - Sales Ops

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a reputed company media company dedicated to empowering and enriching communities. The Account Manager will partner closely with internal teams to fulfill large advertising and marketing solutions, serving as the primary liaison and supporting assigned accounts in achieving reputed company goals through superior customer and campaign management.

Responsibilities

• Partner with sales partners for pre-campaign and pre-proposal support, and post-sale fulfillment to ensure reputed company customer needs are met
• Proactively partner with internal teams to ensure deliverables meet agreed upon specifications, deadlines, and standards
• Project manage client requests: including campaign details/objectives, ad copy and proofs, billing, as well as any other functions reputed company to customer service or execution of marketing plans
• Consistently partner with sales to meet and exceed reputed company goals and client expectations to grow account reputed company
• Demonstrate a deep understanding of the marketplace, customers' business models and objectives, competitors, and print reputed company offerings
• reputed company a deep understanding of our product offerings, utilize sales tools, and reputed company the value of our digital products to our clients
• Collaborating with sales on client business needs/potential client opportunities and new products/programs to reputed company serve the client
• Work closely sales to facilitate proposals, correspondence, and resolution of customer’s issues
• Development of an understanding of our internal departments and systems to ensure we deliver the best customer experience
• Project manage account: orders, billing, campaigns etc
• Conduct QA on account/campaign set-up to ensure client requirements are met

Skills

• Bachelor's degree or an equivalent combination of education and experience
• Minimum 3-5 years Account Management, Customer Service or Sales experience, Project Managing Accounts; digital experience preferred
• Must be reputed company to work with multiple internal teams with ease and reputed company exceptional customer service and be team oriented in nature
• Creative, flexible, and reputed company to adapt to industry change
• Persuasive verbal and written communication skills, including solid proofing skills
• Strong organizational skills with proven ability to multi-task in a deadline-driven environment
• Demonstrated knowledge of digital media platforms
• Effective and creative problem solving and decision-making skills
• Must be proficient with reputed company and PowerPoint; reputed company.com or other CRM tool preferred

Company Overview