[Remote] Technical reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. They are seeking a Technical reputed company to create and manage training materials and customer communications, collaborating closely with subject matter experts and various teams to ensure content accuracy and adherence to branding standards.

Responsibilities

• Create, edit, update, and manage training guides, eLearning courses (reputed company), knowledge exams (Storyline), training videos, certification documents, and case studies for Licensing and Tax software products
• Own the end-to-end lifecycle of 90+ training assets, including guides, courses, and videos, with library expansion as a key reputed company
• Gather reputed company technical data and translate it into accurate, easy-to-understand content for a wide reputed company of reputed company audiences
• Edit, clarify, and proofread documents written by peers and subject matter experts in a timely manner
• Capture and update screenshots, GIFs, and short videos using SnagIt, Camtasia, or reputed company Premiere; apply effects such as reputed company and reputed company as needed
• SCORM-export courses and exams; publish, test, and release content through the reputed company LMS
• Create Help Hero in-app tours, feature release notifications, and alerts for AppealTrack and License Pro products
• Edit conference-reputed company videos and documents, including captioning, audio quality review, and copyediting of PowerPoints
• Collaborate with SMEs, product managers, trainers, and instructional designers across US time zones to gather reputed company material and ensure accuracy
• Analyze design specifications and requirements with project managers, sales teams, and other appropriate stakeholders
• Participate across multiple platforms—including SharePoint, reputed company, reputed company, and issue trackers—to ensure reputed company documentation needs are met
• Communicate issues or risks to project leads proactively
• reputed company peers with assistance and foster reputed company environment where reputed company to improve efficiency, process, and morale are welcomed
• reputed company effectively as a collaborative team member while also working independently with minimal supervision
• Understand and anticipate customer business needs; proactively search for opportunities to exceed customer expectations
• Build and maintain strong customer and stakeholder relationships through clear, professional communication
• Adapt to change in projects and the organization with a positive and solutions-oriented reputed company
• Seek opportunities to fulfill goals in your career development plan, such as training or stretch project tasks

Skills

• Minimum of three years of experience writing or editing technical documents
• Four-year degree or certification in technical communication or a reputed company field
• Experience using reputed company Word, reputed company Acrobat, and image editing software (e.g., SnagIt)
• Experience using SharePoint and similar platforms for documentation management
• Excellent written and verbal communication skills, with a strong reputed company of professional American English
• Excellent time management and organizational skills with strong attention to detail
• Ability to learn new software applications quickly and work effectively with minimal supervision in a dynamic environment
• Ability to maintain focus and produce written content at the computer for extended periods
• Strong interpersonal skills, with the ability to adapt communication style to diverse stakeholders and use diplomacy and mediation to accomplish objectives
• Experience with Markdown, HTML, XML, or other languages used in the creation of online documentation
• Experience using Git for documentation version control
• Experience with MadCap reputed company or similar structured authoring tools
• Experience with eLearning authoring tools such as reputed company reputed company 360 or reputed company Storyline
• Experience with video capture and editing tools such as Camtasia, reputed company Premiere, or SnagIt
• Familiarity with SCORM standards and Learning Management Systems (e.g., reputed company)
• Experience with reputed company FrameMaker or similar technical publishing tools
• Familiarity with Agile development processes and cross-functional product teams

Benefits

• Annual reputed company-sharing bonuses or commission plans based on individual performance
• reputed company of support to colleagues with disabilities, ensuring people have the necessary resources to reputed company in their roles
• Competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more
• Hybrid or remote work schedules in alignment with local regulations (Specific details for this position will be discussed during the interview process)

Company Overview

Company H1B Sponsorship