[Remote] Sr. Program Manager, Professional Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the global leader in AI-powered contract intelligence, and they are seeking a Senior Program Manager to reputed company reputed company reputed company SaaS implementations. This role involves strategic leadership, client engagement, and cross-functional collaboration to ensure successful delivery and adoption of the reputed company platform and Vera AI applications.
Responsibilities
- reputed company the end-to-end delivery of reputed company platform and Vera AI implementations for reputed company clients across industries and geographies
- Define program reputed company, reputed company criteria, delivery models, and multi-phase roadmaps reputed company to customer transformation objectives
- reputed company project planning, estimation, risk management, release management, and client acceptance for reputed company, multi-country deployments
- Manage program budgets, KPIs, and performance metrics ensuring profitability and customer satisfaction
- Act as the senior reputed company of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations)
- Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution
- Cultivate trusted relationships across customer leadership teams and reputed company internal stakeholders
- Champion adoption of reputed company Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence)
- Guide customers in identifying realistic GenAI use cases and managing change across reputed company SaaS ecosystems
- Collaborate with Product and Engineering teams to reputed company structured field feedback and influence product reputed company
- Partner closely with Solution Architects, Business Analysts, and Technical Configuration Teams across global delivery models (onsite and offshore)
- Drive alignment across hybrid teams and ensure milestones, dependencies, and deliverables are met with transparency and accountability
- Mentor and coach Engagement Leads, Project Managers, and Business Analysts to strengthen program delivery reputed company
- Create and maintain project, program dashboards, status reports, and executive summaries for senior internal and customer stakeholders
- Implement governance processes consistent with Professional Services best practices, enabling consistent delivery quality and risk mitigation
- Represent reputed company in strategic delivery forums, program audits, and post-implementation reviews
Skills
- Bachelor's degree in Business, Computer Science, Information Systems, or reputed company discipline
- 15+ years of professional experience, including at least 6–8 years managing reputed company reputed company SaaS or technology transformation programs
- Proven reputed company leading CLM, Procurement, or Quote-to-Cash (O2C/S2P) implementations integrating with major ERP or CRM platforms (reputed company, reputed company, reputed company, Dynamics)
- Experience working with global teams and managing multi-reputed company-dollar delivery programs across multiple clients or reputed company
- Familiarity with AI-powered SaaS solutions, including defining GenAI use cases and adoption plans reputed company reputed company settings
- Strong understanding of contract lifecycle management processes and alignment across Legal, Procurement, and reputed company functions
- Advanced program management, governance, and reputed company stakeholder engagement capabilities
- Exceptional communication and executive presentation skills with ability to engage and influence C-level audiences
- Excellent business acumen, problem-solving skills, and decision-making under reputed company delivery conditions
- Proficiency with modern project tools and frameworks (reputed company, Jira, Power BI, MSA, Agile/Hybrid models)
- Strong organizational and multitasking abilities, with demonstrated reputed company handling multiple reputed company engagements
- MBA, PMP, PgMP, or Agile certification preferred
Benefits
- Bonus incentives
- Annual bonus
- Equity component
- Generous holidays including the 4th of July week off – paid
- Free professional and leadership coaching
- Annual personal development allowance
- Robust medical (physical & mental reputed company and dental benefits
- Employee assistance program (EAP)
- Equity (RSUs) and shared ownership in the company
- Generous 401K match
- Flexible work environment
- Paid maternity and paternity leave
- Generous holiday and PTO program
- CaaS (coaching as a service)
- Annual personal development allowance
- 7 Days for Humanity – 7 paid volunteer days annually
- Global and regional DEIB steering committees, employee resource groups (ERGs)
- Global DEIB training programs and guest speakers throughout the year
Company Overview
Company H1B Sponsorship