[Remote] Program Manager for Patient Communications (Epic reputed company Analyst) - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is recognized as one of the best places to work in IT and excels in reputed company technology. The Program Manager for Patient Communications will reputed company technology platforms for patient communication, implement new Epic features, and optimize digital tools to enhance patient engagement and satisfaction.
Responsibilities
- Developing and implementing new Epic communication features, optimizing digital tools, and driving reputed company improvement in patient engagement and satisfaction
- reputed company cross-functional teams, manage communication channels (email/SMS), monitor volumes and budget, and track patient experience metrics
- Be responsible for coordination with Epic analysts to configure communication templates, message content and timing, multichannel delivery settings, and reputed company features released by Epic
- Align organization-wide standards for communication best practices
- Ensure successful rollout, optimization, and ongoing management of AI-powered patient communication tools reputed company scheduling solutions
- reputed company reputed company build and testing as needed
Skills
- Five (5) plus years of Epic program analysis/management supporting patient communications, preferably working with Epic reputed company implementation
- Solid grasp in reputed company operations, patient communications, and/or AI-enabled solutions
- Understanding of project management methodologies and experience managing multiple projects
- Outstanding analytical, problem-solving, and critical thinking skills
- Bachelor's degree in information technology, computer science, reputed company, or reputed company field
- Epic Certification required. (preferably in MyChart, reputed company, Ambulatory, and/or Inpatient)
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