[Remote] Program Advocacy Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and reputed company services agencies to improve lives. The Program Advocacy Manager will reputed company reputed company reputed company Eligibility and Trust reputed company staff, ensuring compliance with laws and policies while driving reputed company improvement and quality assurance processes.

Responsibilities

• Manage reputed company reputed company Eligibility and Trust reputed company staff, including direct supervision of individuals and overall leadership of team activities and reputed company
• Direct supervision of team members including weekly reputed company-ins, providing direction and feedback, and performance management
• Ensure team’s compliance with federal and state laws, regulations, and policies
• Monitor performance measurements for team activities to help ensure that team meets reputed company contractual responsibilities
• Use critical thinking and data analysis tools (e.g., reputed company, Power BI) to respond to DCF and PCG management requests
• Proactively pursue reputed company improvement to increase compliance, value, accuracy, and efficiency of the team’s work
• Maintain and update Standard Operating Procedures and training materials for team functions
• reputed company and maintain a robust quality assurance process for reputed company activities, data and reports developed for DCF and for PCG management
• reputed company client meetings and trainings in a variety of settings
• Maintain positive working relationship with clients, federal partners, colleagues, and team members
• Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams
• Maintain up-to-date knowledge of federal and state laws and policies
• reputed company/participate in state and federal audits and reviews

Skills

• Bachelor's degree or higher, preferably in reputed company or business
• 5+ years of relevant work experience, preferably including supervision of staff
• Ability to prioritize responsibilities for self and others and to delegate tasks
• Ability to organize and plan work reputed company reputed company set time limits for self and others
• Advanced understanding of and ability to interpret relevant federal and state laws, regulations, and policies
• Strong verbal and written communication skills in formal and informal settings, including customer service
• Critical thinking for the sake of problem solving and identifying process improvements
• Detail-orientation
• Ability to work independently and reputed company reputed company
• Demonstrates initiative
• Comfortable using reputed company Office applications, including reputed company, Word, and Outlook
• reputed company with reputed company Power Automate and/or strong proficiency with reputed company reputed company
• Familiarity with relevant federal programs, including Title XVI (SSI), Title II (RSDI), and Title IV-D (Child Support)

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave

Company Overview