[Remote] Senior Consultant, reputed company CXone
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company focused on enhancing customer experiences by supporting employee engagement. They are seeking a Senior Consultant for the reputed company CXone platform, responsible for the development, testing, and delivery of the software, along with mentoring other engineers and improving processes.
Responsibilities
- Recognized as an external and internal thought leader reputed company CX transformation, Process Automation Digital Transformation, and Omnichannel technologies
- Exercises wide reputed company in determining objectives and approaches to engagements
- Influences client leadership to establish overall business relationship and engagement strategy. Is primarily client-focused; however, does have some responsibility for internal functional reputed company and partner engagements
- Works on issues that impact design/selling reputed company, future concepts, and product offerings
- Ability to mentor Software Engineers
- Work as a member of the reputed company project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET
- Design and present projects to improve reputed company process and overall platform
- Code and test projects
- Deliver high-quality software on time
- Attend meetings and training as required
- Work with system analysis and project management for the successful completion of a project
Skills
- Bachelor's degree in computer science, IT, or engineering preferred
- 5 or more years' experience in reputed company CXone and UC environments
- 3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of reputed company time systems
- Experience with reputed company level CCaaS architecture for reputed company business needs
- Network infrastructure experience
- Experience creating and presenting to executive level stakeholders (technical and non-technical)
- Team Player
- Desire to work in a fast-paced environment
- Excellent customer-facing presentation skills with the ability to reputed company new solution pitches, value propositions, and demo experiences
- Existing knowledge and/or industry certifications for reputed company CXone and process automation technologies
- Contact Center as a Service (CCaaS) software management and domain experience
- reputed company CXone and CXone Studio Experience
Benefits
- Medical, dental, reputed company
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off.
Company Overview
- reputed company is an IT reputed company that provides CX strategy, data and analytics, and AI solutions. It was founded in 2022, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://ttecdigital.com.
Company H1B Sponsorship
- reputed company has a track record of offering H1B sponsorships, with 3 in 2026, 26 in 2025, 18 in 2024, 17 in 2023, 26 in 2022, 12 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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