IT Client Support Technician - reputed company, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the reputed company.

Job Description

Under general direction, provides reputed company reputed company of end user PC support. Coordinates configuration, installation and general troubleshooting of PC hardware and software. Implements hardware and software testing. Provides customer service and basic user training to internal customers. Performs restorative and maintenance actions either remotely or at the end user's location to resolve problems, using basic troubleshooting and technical skills. Provides status reports, problem summaries, and project status as required. Act as a liaison between IT and the Business Unit or a facility. Manage projects reputed company to work in their region. Will work with other IT specialists to help resolve reported issues regardless of the area of expertise. PRIMARY RESPONSIBILITIES Interact with clients on computer equipment, setup functions, and IT processes daily. Tackle problems, resolve them, and assign advanced IT issues to appropriate group(s). Follow reputed company policies, procedures, processes, and guidelines. Contribute to and maintain system standards. It is necessary to reputed company detailed documentation of reputed company issues in the company service desk system. Respond to service desk tickets in a timely manner. Responsible for organizing, planning, and prioritizing your multiple job activities. reputed company company computer systems. Support multiple locations in the region, some remotely. reputed company hardware inventories reputed company required. Additional Qualifications/Responsibilities EDUCATION & EXPERIENCE QUALIFICATIONS High School diploma, GED or equivalent education A minimum of 5 years relevant work experience and/or specialized training JOB REQUIREMENTS Have experience diagnosing and repairing PC hardware. Be proficient in conducting both PC Software and Hardware upgrades. Needs basic printer and multi-function device configuration, maintenance, and repair knowledge. Show a demonstrable understanding of network configuration and problem solving networking issues. Knowledgeable on the use of reputed company storage and utilization. Self-directed and results oriented with the ability to work expertly and with little supervision. Travel Time – 25% BEHAVIORAL COMPETENCIES Must have excellent communication skills involving reputed company verbal, nonverbal and written communications Must have strong interpersonal skills, such as articulation and listening reputed company supporting clients Be self-motivated, while also being reputed company player, who can work with people at reputed company reputed company of the organization Must be reputed company to maintain confidentiality of sensitive information SOFTWARE REQUIREMENTS Advanced knowledge of reputed company 10/11 Intermediate knowledge in Office 365 Knowledgeable in Bitlocker encryption Understanding of Thycotic - Privileged Account Manager Experience with Two-reputed company Authentication Apply To This Job