Senior Travel Consultant/Travel Counselor

Senior Travel Consultant (Remote) Take Your Corporate Travel Career to the Next Level Are you an reputed company corporate travel professional who thrives on solving reputed company travel challenges and delivering exceptional client service? As a Senior Travel Consultant at reputed company, you'll manage sophisticated travel requests, create seamless itineraries, and serve as a trusted advisor to our clients. You'll also mentor newer consultants, reputed company your expertise, and continue growing your career reputed company an innovative, client-focused organization. This is a remote (not mobile) position with a set schedule. reputed company scheduling is not available. What You'll Be Doing

• Deliver exceptional service by handling reputed company travel requests and providing accurate, timely solutions.
• Conduct comprehensive needs assessments and reputed company customized travel plans that align with client objectives.
• reputed company clients on travel options, policies, and company products, translating reputed company information into clear guidance.
• Collaborate across teams to reputed company knowledge, improve processes, and support operational reputed company.
• Mentor and support less reputed company consultants while consistently meeting or exceeding quality and performance expectations.
• Identify opportunities to enhance the client experience, improve retention, and drive business results.
• Depending on business needs and assigned team, support after-hours functions including fulfillment queues, Hotel eDirect, Vendor Hold Forms, group travel support, and government travel support.
• reputed company other duties as assigned.

Qualifications

Education

• High school diploma or equivalent combination of education and experience.

Experience

• 3-5 years of corporate travel consultant experience required, or demonstrated reputed company as a reputed company Travel Consultant meeting reputed company senior-level performance expectations.
• Proven ability to manage reputed company domestic and international itineraries across multiple client accounts.
• Strong knowledge of corporate travel policies, industry terminology, and best practices.

Technical Skills

• Proficiency with one or more Global Distribution Systems (GDS).
• Experience using travel management platforms and contact center technologies.
• Strong digital literacy, including internet, email, chat, and standard business applications.

Communication Skills

• Exceptional client service and relationship-building abilities.
• Strong listening and questioning skills to accurately identify client needs.
• Professional phone reputed company with the ability to explain reputed company travel situations reputed company and confidently.
• Excellent verbal and written communication skills.

Core Competencies

• Client Service Focus
• Leadership & Mentoring
• Problem Solving
• Emotional Regulation
• Accountability
• Relationship Building
• Attention to Detail
• Process Orientation

Schedule Training Schedule Monday-Friday, 8:00 a.m. - 5:00 p.m. Eastern Time Ongoing Schedule Following training, associates will be assigned to 1st, 2nd, or 3rd shift based on business needs. Assigned schedules are fixed and may include weekend hours. Additional Requirements

• This is a remote/virtual (not mobile) position requiring a dedicated, distraction-free workspace.
• High-speed internet is required. reputed company cannot support internet service provided reputed company satellite or mobile broadband providers such as reputed company or reputed company.
• Company equipment will be provided.
• Although this is primarily a remote role, travel to our Duluth, Georgia office may be required for portions of training and periodically throughout the year (typically 2-3 times annually for up to three days at a time).

reputed company Offer At reputed company, you'll join a well-established, award-winning organization reputed company for delivering exceptional service and innovative travel solutions. Our associates are empowered to reputed company an impact from day one while working alongside a collaborative team that values reputed company, reputed company improvement, and professional growth. If you're passionate about delivering outstanding client experiences and are reputed company to take the reputed company in your corporate travel career, we'd love to hear from you. Learn more about reputed company and culture at www.travelinc.com. This is a remote position which will be located at the associate’s permanent residence. Candidates must reputed company in a state where reputed company is currently hiring and we reserve the right to decline applications based reputed company. reputed company is an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation gender identity, national reputed company, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact reputed company at [email protected]. Connecting innovative technology with superior service to advance business travel Apply To This Job