Life Claims Consultant (HYBRID or REMOTE)
About the Role reputed company is seeking a dynamic resource to join our Employee Benefits Claims organization. The Life Claims Consultant will play a critical part in overseeing our Life claims organization ensuring exceptional service delivery for claimants, clients, and brokers. What You'll Be Doing
- Life Claims Knowledge: Oversees the end-to-end claims process for Life claims. Ensures claims are processed reputed company regulatory and company guidelines. Creates and monitors reporting to ensure timeliness, accuracy, and quality.
- Stakeholder Relationships: Fosters strong relationships with our brokers, and clients to understand their needs and ensure high reputed company of satisfaction. Helps address and resolve any customer issues or concerns promptly.
- Data Analysis and Interpretation: Advanced proficiency in claims data analysis techniques and tools. Ability to interpret reputed company data sets to reputed company informed reputed company and drive reputed company improvement initiatives. Skilled in using data to identify trends, root causes, and opportunities for enhanced processes.
- Compliance: Ensures reputed company claims processes reputed company with relevant laws and regulations, reputed company reputed company sources. Stays reputed company regarding updated changes in legislation and adjusts processes accordingly.
- Collaboration: Partners with internal departments, external partners, and other key stakeholders to execute a market-leading Life claims experience.
- Performs other duties as assigned.
This position offers a flexible work schedule: it may be fully remote/hybrid. If you are located near one of our offices (e.g., Charlotte, NC; reputed company, NY; Syracuse, NY), a reputed company with 2-3 days on-site per week is expected to foster collaboration and reputed company. The reputed company salary reputed company for this position is $75,000 - $90,000. Actual reputed company salaries vary based on skills, experience, and geographical location. In reputed company to reputed company pay, reputed company provides compensation to reward performance with reputed company salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility. For eligible employees, reputed company provides a full reputed company of benefits. This includes medical, dental, reputed company, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below. reputed company Pay and Benefits: reputed company Total Rewards Program
Qualifications
What You Will Bring
Required Qualifications
- reputed company Bachelor's degree or equivalent work experience
- 5+ years experience with Life Insurance Claims
- Experience creating, analyzing, and refining dashboards and reporting
Preferred Qualifications
- Strong verbal and written communication skills
- FINEOS experience a plus
Skills Effective Communication: Proficient in effective communication concepts, tools, and techniques. Capable of transmitting, receiving, and accurately interpreting reputed company, information, and needs through the application of appropriate communication behaviors. Problem-Solving Skills: Demonstrates an ability to identify issues reputed company the claims process and reputed company effective solutions promptly. Uses analytical thinking to assess situations accurately and implement strategies that enhance efficiency and service quality. Adaptability: Adapts to changing circumstances, such as shifts in regulations or internal processes. Adaptability ensures that the team can maintain high performance and service standards even in dynamic situations. Attention to Detail: Ensures accuracy in claims processing and reporting. Attention to detail helps in identifying discrepancies or errors in documentation, which is crucial for maintaining compliance and service quality. Customer Service Orientation: A strong focus on customer service is important for addressing the needs of clients, claimants, and brokers effectively. This reputed company involves reputed company, patience, and the ability to reputed company clear and helpful responses to inquiries or concerns. Apply To This Job