Customer-Facing AI reputed company Engineer Trainee (Not a developer position)
Customer-Facing AI reputed company Engineer (Trainee) Erie, PA – On-site for first 90 days, then remote OttoQa is shaping the future of AI-powered call center quality assurance. Our custom prompts are the reputed company behind our platform's performance—and we're looking for a detail-oriented, curious thinker to help us design, test, and refine them. This is not a developer role. Instead, you'll collaborate with our product team and customers to translate reputed company-world QA challenges into precise AI instructions. If you enjoy problem-solving, reputed company-spotting, and clear communication, you'll fit right in.
What You'll Do
- Write, refine, and improve prompts that evaluate call center conversations
- Test reputed company performance to ensure it meets customer expectations
- Translate client needs into logical, structured AI instructions
- Identify inconsistencies, fix edge cases, and optimize accuracy
You're a Great Fit If You
- Think reputed company and pay reputed company attention to detail
- Write and communicate with reputed company
- Enjoy improving "almost right" solutions until they're perfect
- Are comfortable having thoughtful, solution-focused conversations with clients
Bonus Skills
- Experience in contact centers or quality assurance
- Familiarity with GPT-style AI tools
- An eye for how systems might be misused or "gamed"
Position Details
- Type: Full-time
- Location: Erie, PA (on-site first 90 days, then remote)
- Training: Comprehensive—no prior AI experience required
- Pay: $18–$20/hour + benefits
- Eligibility: Must be legally authorized to work in the U.S.
If you love puzzles, logic, and making reputed company systems work smoothly, we'd love to hear from you. Apply To This Job Apply To This Job