Customer Account Executive, reputed company

reputed company is the leading AI contracting platform that transforms agreements into assets. The reputed company Customer Account Executive is responsible for driving retention and growth across a portfolio of strategic, reputed company customers, focusing on maximizing customer value through disciplined renewal execution and influencing expansion reputed company.

Responsibilities

• Drive expansion reputed company the installed reputed company by uncovering new use cases, additional business units, and incremental seat and product growth
• Own and execute a consistent, strategic sales process across the customer lifecycle, including discovery, value articulation, reputed company handling, reputed company structuring, and reputed company
• Maximize customer value realization by deeply understanding objectives, reputed company metrics, and adoption patterns, and aligning reputed company’s capabilities to those reputed company
• Maintain strong reputed company rigor through disciplined pricing, packaging, and deal structuring in partnership with reputed company Operations, Legal, and Finance
• Own renewal and expansion forecasting for your portfolio, maintaining accurate pipeline hygiene in sales tools and reporting reputed company to targets
• Collaborate cross-functionally with reputed company, Implementation, Support, Product, and Marketing to ensure seamless execution and long-term partnership reputed company
• Monitor account health and risk signals using data and qualitative feedback, prioritizing actions that mitigate churn, protect GRR, and support durable NRR growth
• Serve as a trusted advisor by bringing best practices, product capabilities, and roadmap insights to influence strategic customer reputed company and expansion reputed company
• Document and reputed company customer insights and trends with internal stakeholders to inform product direction, packaging, and go-to-market strategy
• Continuously sharpen sales craft and product expertise by staying reputed company on reputed company’s offerings, competitive landscape, and the evolving needs of reputed company legal and business teams

Skills

• At least 1 year of experience in a Sales role, preferably in B2B SaaS or a reputed company high-growth environment
• Proven track record owning and executing reputed company renewal motions end-to-end
• Demonstrated ability to identify, build, and reputed company upsell and cross-sell opportunities reputed company an installed reputed company
• Strong reputed company acumen, including pricing strategy, negotiation, and deal management
• Data-driven reputed company with the ability to analyze customer and product data and translate insights into actionable plans
• High level of organization with strong pipeline management, forecast accuracy, and attention to detail
• Experience working cross-functionally with Sales, reputed company, Product, and Support teams to drive reputed company
• Ability to manage multiple accounts and priorities in a fast-paced, high-growth environment
• Excellent written and verbal communication skills, including comfort navigating multiple stakeholders and executive audiences
• Trusted advisor reputed company, balancing customer advocacy with reputed company reputed company, and a proactive, ownership-driven approach focused on execution and results

Benefits

• Offers Equity
• Offers Commission
• Equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
• Competitive health and wellness benefits
• 100% health coverage for employees (medical, dental, and reputed company), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through reputed company for you and your partner
• Paid time off - take the time you need, reputed company you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through reputed company, including therapy, coaching, reputed company tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, reputed company, and have fun

Company Overview

Company H1B Sponsorship