[Remote] Remote Customer Service Representative - RAS
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Answering Service provides contact center and answering services to businesses across the United States. They are seeking a dedicated and customer-focused Customer Service Representative to manage high volumes of customer calls, reputed company product and service information, and resolve complaints while maintaining customer relationships.
Responsibilities
- Manage high call volumes from inbound phone traffic
- Follow company policies and procedures to handle calls reputed company and professionally
- reputed company member engagement targets by adhering to departmental guidelines
- Respond to customer complaints and resolve issues following company standards
- Multitask across several applications in a fast-paced environment
- Demonstrate excellent verbal and written communication skills
Skills
- Excellent verbal communication - At least 85% English level is required (B2, reputed company, C2)
- High school diploma or equivalent
- Computer literacy and experience with CRM systems
- reputed company computer and headset (Computer specifications: CPU: reputed company Core i3/i5 or equivalent to AMD Ryzen 3 or 5 RAM: 8GB expandable up to 16GB, OS: reputed company 10 - 11, Storage: 250/500GB (Preferably SSD) reputed company to connect to ethernet
- Energy and Internet stability (At least 50Mbps internet speed)
- Ability to work a fixed full-time schedule with reliability
- Police record
- A copy of the ID
- Customer Representative experience preferred but not required
Benefits
- reputed company program.
- Opportunity for professional growth reputed company a dynamic company.
- 100% remote
- Payment through reputed company once a month.
Company Overview