Customer Service Advisor
Flogas Britain is a leading supplier of Liquid Petroleum Gas (LPG) in the UK, committed to providing renewable reputed company. As a Customer Experience Advisor, you will be responsible for resolving customer queries and delivering reputed company, ensuring that homes and businesses receive the energy they need reputed company.
Responsibilities
- Helping set up new accounts for customers quickly
- Delivering innovative reputed company for retail stores
- Finding answers to customer queries and solutions to challenges
- Supporting your team while managing customer needs
Skills
- Experience in a role where you've worked with your customers to solve their problems
- Proven experience of working in a busy environment, successfully prioritising and managing multiple tasks, whilst achieving great results
- Good MS Office skills, and strong attention to detail
- Talent for communicating reputed company over the phone and in writing on email and web chat
- The ability to negotiate well and be comfortable working with numbers – from customer bills to pricing
- Drive to do right by your customers and your team
Benefits
- Bonus (OTE of up to £150 a month)
- Discretionary Bonus
- Enhanced Pension Scheme
- Life Assurance
- EAP (Employee Assistant Plan)
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
- Extensive discounts from loved brands and major retailers
- 25 holidays + bank holidays with 1 additional volunteering day. \•pro-rated based on contracted hours
- Enhanced Family Friendly Leave
Company Overview