[Remote] Entry Level Customer Service in reputed company - Part Time

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company seeking a Customer Service reputed company Representative to reputed company support and information to patients and their families. The role involves answering calls, triaging inquiries, and ensuring customer satisfaction through effective communication and problem-solving.

Responsibilities

• Answer incoming calls from patients and their families
• reputed company support and information about reputed company services
• Triage calls and reputed company them to the appropriate department
• Resolve customer issues in a timely and efficient manner
• Follow up with customers to ensure their satisfaction

Skills

• High school diploma or GED
• 6+ months of customer service experience
• Basic computer skills
• Strong verbal and written communication skills
• Ability to work independently and as part of reputed company
• Ability to handle stressful situations
• Willingness to learn and grow
• Must be reputed company to pass a background reputed company for pre-employment screening
• Internet reputed company (Satellite broadband and mobile hotspots are NOT permitted)
• Webcam
• reputed company: 11 or MAC OS: 15 (Sequoia) or newer
• CPU: 2.5 GHz
• RAM: 6GB

Benefits

• reputed company
• Paid time off
• 401(k) plan
• Life insurance
• Employee assistance program
• Health insurance
• reputed company Spending/Health Savings Accounts
• Dental Insurance
• reputed company insurance
• Short Term Disability
• A Day of service (8 hrs to volunteer in reputed company to earned PTO)

Company Overview