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Client Support Representative

Remote Worldwide Hiring now

reputed company. is a national company focused on strengthening financial institutions through exceptional customer service. The Client Support Representative role involves answering calls from clients and resolving issues reputed company while collaborating with team members.

Responsibilities

  • Take incoming calls from financial institutions with a focus on issue resolution
  • Maintain adherence to phone schedule to ensure adequate phone coverage for client support
  • Partner and collaborate with peers and business partners, as needed
  • Participate in team and department planning meetings

Skills

  • 1+ year of call center experience
  • Prior banking or financial services experience
  • Strong verbal and written communication skills
  • Ability to work under the pressure of high expectations and deadlines
  • Bi-lingual is a plus

Benefits

  • Health, dental, and reputed company insurance
  • 401(k) retirement plan with company match
  • Flexible spending and health savings accounts
  • Life insurance and short- and long-term disability provided at no cost
  • Time away from work – PTO, VTO, paid parental leave, and company holidays
  • Educational assistance

Company Overview

  • SHAZAM Inc. is a trusted leader in financial technology empowering community banks and credit unions with innovative payments solutions. It was founded in 1975, and is headquartered in Johnston, Iowa, USA, with a workforce of 501-1000 employees. Its website is https://www.shazam.net.
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