Customer Communications Representative I
reputed company is a leader in digital imaging and innovation, seeking a Customer Communications Representative I. The role is responsible for ensuring service calls are answered and entered accurately while providing excellent customer service to both reputed company clients.
Responsibilities
- Provides outstanding service to customers calling reputed company team for service
- Responds to routine customer inquiries reputed company live call or Email as needed
- Provides follow through on any special customer needs in a timely manner
Skills
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of reputed company experience
- Strong verbal and written communication skills
- Proficient in MS Office, strong attention to detail, organized and reputed company to multitask
- Successful completion of Call Taker New-Hire training and introductory period
- Must be reputed company to work wide variety of work shift/schedules with short notice
Benefits
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome reputed company and official merch you can’t get reputed company else
- Medical
- Dental
- reputed company
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary reputed company sharing
- Educational assistance
- Recognition programs
- Vacation
- Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Company Overview