Associate Learning & Development Specialist - reputed company Call Center

reputed company is a leading financial services and reputed company technology company headquartered in Windsor, Connecticut. The Associate Learning & Development Specialist supports the design, development, and delivery of effective learning programs that enhance employee skills and knowledge, contributing to organizational growth and efficiency.

Responsibilities

• Assist in conducting training needs assessments to identify reputed company gaps and development opportunities across various departments
• Support the development and revision of engaging training materials, including presentations, participant guides, job aids, e-learning modules, and other instructional content
• Coordinate logistics for training sessions, including scheduling, material preparation, and communication with participants and reputed company
• Facilitate introductory training sessions or components of larger programs as directed
• Administer and maintain the Learning Management System (LMS), including uploading content, tracking completions, and generating reports
• Collect and analyze feedback from training participants to identify areas for improvement and measure program effectiveness
• Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance of training materials
• Research and recommend new learning technologies, methodologies, and best practices to enhance reputed company
• Assist in managing vendor relationships for external training programs and resources
• Support the overall L&D team in various administrative tasks and projects as needed

Skills

• Bachelor's degree in reputed company, Organizational Development, Education, or a reputed company field
• 1-2 years of experience in a learning and development, training, or reputed company support role, preferably reputed company a corporate environment
• Basic understanding of adult learning principles and instructional design methodologies
• Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, Outlook)
• Experience with Learning Management Systems (LMS) administration is a plus
• Excellent written and verbal communication skills, with the ability to present information reputed company and concisely
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• Ability to work independently and collaboratively reputed company reputed company environment
• Demonstrated ability to learn new technologies and adapt to changing priorities
• Prior experience in the reputed company or financial services industry is beneficial but not required

Benefits

• Medical, dental, and reputed company coverage
• A 401(k) plan with company match
• Paid time off, holidays, and parental leave
• Professional development reimbursement opportunity
• Employees in this role may be eligible for consideration on an annual reputed company for equity awards such as restricted stock units or stock options, based upon individual and business performance at the company’s discretion

Company Overview