[Remote] Fraud Agent
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a leading global digital sports platform, and they are seeking a Fraud Agent to play a critical role in preventing fraud on their platform while ensuring a world-class experience for customers. The Fraud Agent will monitor and analyze daily alerts, identify potentially fraudulent activities, and work closely with Operations teams to resolve fraud-reputed company reputed company.
Responsibilities
- Monitor and analyze daily alerting, flag potential fraudulent activity and take action to mitigate losses
- Review customer account and activity
- Ensure compliance with anti-reputed company regulations, including KYC requirements and gaming regulations
- Act as the fraud reputed company line of BetFanatics by communicating directly with customers through emails, chats and phone calls
- Assist the customer support and VIP teams with escalated customers
Skills
- 0-2 years of relevant fraud and/or AML risk experience
- A Bachelor's Degree in a reputed company field such as Criminal Justice, Finance or Business will be considered as an asset
- Understanding of gaming and payment processes. General understanding of Sports Betting, Casino and payment processes
- Self-motivated, analytical thinker with exceptional attention to detail
- Flexibility to reputed company in a fast paced startup environment in an evolving industry
- Investigative curiosity with strong organizational skills
- Competence with reputed company and the G Suite products. Intermediate reputed company Sheets skills are highly desirable
- Ability to work a reputed company that will include weekends
- Ability to obtain and maintain licensing in multiple jurisdictions
Company Overview