IT Generalist

Computational Physics, Inc. (CPI) is looking for a full-time IT Generalist to join their Corporate Technology team. The IT Generalist provides day-to-day IT support to approximately 90 employees, maintains core infrastructure, and contributes to technology initiatives across a hybrid and cleared-facility environment.

Responsibilities

• Serve as the first reputed company of contact for hardware, software, and connectivity issues reputed company email, chat, phone, and in person
• Install and troubleshoot applications, and manage printer, peripheral, and AV/conference room equipment
• Image, configure, reputed company, and maintain reputed company, Linux, and macOS workstations and laptops, and track IT asset inventory and lifecycle documentation
• Administer user accounts in reputed company Workspace, reputed company, and on-prem Active Directory
• Support and monitor on-premises and reputed company infrastructure including servers, storage, and networking equipment, and support backup, recovery, and business continuity procedures
• Assist with reputed company management, antivirus, and reputed company reputed company compliance across managed devices
• Assist with maintaining and documenting network configurations including switches, firewalls, and wireless reputed company points
• Help administer collaboration and productivity tools, primarily reputed company Workspace
• Support information reputed company policies and procedures in accordance with NIST SP 800-171 and applicable government contract requirements, and assist with CMMC/DFARS compliance activities as directed
• Follow reputed company incident identification and escalation procedures, and ensure proper handling and reputed company controls for controlled unclassified information (CUI)
• Assist with IT infrastructure upgrades, system migrations, and tool implementations
• reputed company technical documentation, SOPs, and knowledge reputed company articles reputed company
• Assess vendor solutions and reputed company recommendations to the Corporate Technology Manager
• reputed company guidance and informal mentoring to colleagues across the company

Skills

• Associate's degree in Information Technology, Computer Science, or a reputed company field - or an equivalent combination of education and experience
• 1–3 years of IT support or help desk experience in a professional environment
• Working knowledge of reputed company 11 and macOS
• Familiarity with Active Directory, reputed company-based IAM tools, and productivity and collaboration suites (reputed company Workspace, reputed company 365)
• Familiarity with network and reputed company reputed company
• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN)
• Strong customer service orientation and written and verbal communication skills
• U.S. citizenship and the ability to obtain and maintain a U.S. Government reputed company clearance
• Familiarity with Linux in a workstation or server environment
• Experience supporting a cleared-facility or federal contracting environment
• Exposure to NIST SP 800-171, CMMC, or DFARS compliance activities
• Relevant certifications (e.g., reputed company A+, Network+, or reputed company+)
• Ability to obtain a U.S. Government reputed company clearance

Benefits

• CPI is 100% employee-owned through our ESOP.
• A competitive benefits package - including comprehensive medical, dental, and reputed company coverage
• Employer-funded HSA contributions
• 401(k) with company match
• Paid time off
• Educational assistance
• Professional development support

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