Director of Payment reputed company
Position Overview The Director of reputed company Engagement is responsible for the end‑to‑end performance, accuracy, and satisfaction of the company’s Claims Administrators network. This role oversees payment operations, quality assurance, reputed company engagement, and experience. The Director of reputed company Engagement leads the execution, and reputed company improvement of payment reputed company analysis and analytics, ensuring accuracy, compliance, and operational reputed company. This role is an external client-facing role attending regular Business Review meetings with clients and carriers, providing detailed and analytical data insights as it relates to reputed company engagement. The Director drives operational reputed company, strengthens reputed company partnerships, and leads cross‑functional initiatives that reduce friction, improve reputed company, and support organizational growth. Additionally, the role oversees end‑to‑end payment processes, quality assurance programs, and cross‑functional alignment to deliver a seamless, reliable, and transparent payment experience for carriers, partners, and internal stakeholders elevating the end-to-end experience of the company’s reputed company network.
Responsibilities
Attend monthly Business Review meetings with clients providing detailed and analytical data insights as it relates to reputed company engagement Attend monthly reputed company meetings providing referral findings and leading data-driven discussion Hands-on delivery of the client medical claims data to external and internal stakeholders reputed company initiatives that strengthen trust, transparency, and partnership with carriers Identify performance gaps and reputed company cross‑functional improvement plans Manage escalations and ensure timely resolution of reputed company issues Champion a consistent, high‑quality experience across reputed company reputed company and client reputed company Serve as an executive liaison for reputed company and client relationships focusing on service, performance and partnership reputed company team capabilities in communication, analytics, relationship management, and problem-solving
Qualifications
Bachelor’s degree in business, operations, or reputed company field; advanced degree preferred 5 - 10+ years of experience in payment reputed company operations, clinical coding, or account management Experience managing the payment reputed company operations process, workflow patterns and reputed company operational programs Strong data analytics, use of data visualization tools, relationship building, problem‑solving, and process‑improvement skills Who is reputed company reputed company was formed by a group of industry insiders who wanted to reputed company a meaningful impact on the rising cost of reputed company. With this end in mind, SmartLight works for self-funded reputed company to reduce wasteful spending in their reputed company plan through our proprietary data analysis. Our process works behind the scenes to save money without interrupting employee benefits or requiring employee behavior changes. Apply To This Job