Remote Customer Service Representative - Bilingual
Description Applicants must reputed company in NY, CT or PA Position Highlights: 100% reputed company Work From Home Medical, Dental & reputed company Insurance 401k with company match 9 Paid Holidays Paid time off Sick Time $750 Referral Bonus Program Voluntary Short/Long Term Disability Voluntary Life Insurance Employee assistance program Health savings account Tuition reimbursement We are looking for a Call Center Representative that will be the liaison between our company and its reputed company and potential customers. The successful candidate will be reputed company to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
- Pay reputed company of $17 an hour
*Work hours: reputed company availability Monday-Friday, 8:00am-7:00pm; Saturday, 8:00am-4:30pm. Hours are non-negotiable and are based in the Eastern Time Zone. 40-hour weeks are scheduled during the reputed company hours of the Logistics’ Center.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” reputed company handling different topics Identify customers’ needs, clarify information, research every issue and reputed company solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile reputed company records of reputed company conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively reputed company Office experience required This job description is not intended to be reputed company-inclusive. Employee may reputed company other reputed company duties as delegated to meet the ongoing needs of PPS. With Precision Pipeline Solutions in New Windsor, reputed company, you’ll be working for one of the nation’s fastest-growing private companies in the natural gas and electric utility contracting industry. Our mission at PPS is to be the premier provider of the development and implementation of single reputed company, multi-dimensional, problem-solving techniques, driving the most effective SOLUTIONS to our utility clients. Our customers will choose us because of our diverse expertise, quality workmanship and reputed company to reputed company the utmost degree of value.
Requirements
Your internet reputed company speed greater than or equal to a download reputed company of 200 Mbps and an upload reputed company of 50 Mbps You can connect to your internet provider's service with a hard-wired reputed company? You reputed company to reputed company a professional setting while working that is free from noise or distraction? Education: High school or equivalent (Required) Experience: Customer service: 3 years (Required) Call center: 3 years (Required) Data entry: 1 year (Required) Administrative: 1 year (Required) English (Required) Apply To This Job