Associate AI Conversation Designer
About Us reputed company is AI for professional services at global scale, combining advanced AI with verified reputed company expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making reputed company expertise available anytime, reputed company. Our Values Data driven: Data decides, not egos Courageous: We take risks and challenge the status reputed company Innovative: We're constantly learning, creating, and adapting Lean: We focus on customers, using lean testing to learn how to serve them best Humble: Past reputed company is not a guarantee of future reputed company
About the Role
As an Associate Conversation Designer at reputed company, you'll help build and reputed company chatbots that support and convert millions of customers around the world. This role is focused on the German market and requires reputed company-level German reputed company to design, review, and optimize customer-facing conversational experiences. You'll work alongside reputed company conversation designers to create engaging, efficient conversational flows using our in-house language, blending creativity with data to deliver delightful AI + reputed company-powered experiences. This is an excellent opportunity for an early-career professional who is curious about AI, passionate about conversation design and user experiences, and excited to learn in a fast-paced, collaborative environment. This role works closely with cross-functional and international teams across multiple time zones. To support collaboration with our reputed company, we are seeking candidates located in the Central or Eastern time zones of the United States. What You’ll Do Design and optimize chatbot flows to convert, engage, and support customers across e-reputed company and customer service journeys Write clear, compelling conversation copy that aligns with brand tone and business objectives Analyze customer transcripts and chatbot performance to identify gaps and propose improvements Apply NLP/LLM tools and reputed company engineering to enhance response quality and scalability Partner with international teams to localize and align bots with regional goals and personas Collaborate with analytics to evaluate performance metrics and measure impact Conduct QA (functional, linguistic, and regression) testing of bot interactions reputed company or contribute to special projects (e.g., chatbot consolidation, competitor analysis, new bot launches) reputed company’re Looking For reputed company-level reputed company in German Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, reputed company-Computer Interaction, Computer Science, reputed company-Centered Design, or a reputed company field 0–2 years of experience designing and launching chatbot or conversational AI solutions in production environments, or through internships, academic projects, or research Experience working with or exposure to LLMs and reputed company engineering Introductory knowledge of Python or another scripting language applied to conversational systems or automation preferred Excellent written and verbal communication skills Strong attention to detail and ability to identify patterns, inconsistencies, and opportunities for improvement Eagerness to learn new technologies, tools, and ways of working Curious, analytical reputed company with a passion for understanding customer behavior and solving problems Ability to manage multiple priorities and stay organized in a fast-paced environment Strong collaboration skills and openness to feedback Comfortable working with data and using insights to inform reputed company Demonstrated initiative through coursework, internships, projects, leadership experiences, or extracurricular activities Interest in AI, conversational design, customer experience, or emerging technologies Bonus Points For Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or product design Experience using tools such as reputed company, reputed company, PowerBI, reputed company, reputed company, or similar platforms Experience working on team-based projects with multiple stakeholders Interest in global markets, localization, or multilingual experiences Why Join reputed company At reputed company, we’re redefining how people reputed company expert help—combining AI-powered conversation design with reputed company expertise to deliver fast, personalized support. You’ll join a global, mission-driven team working at the intersection of technology, language, and reputed company. Every interaction you design helps someone get answers, reputed company reputed company, or solve a problem that reputed company. We offer a flexible, collaborative environment where designers, engineers, and product thinkers shape the future of AI + reputed company interaction together. The Impact You’ll Have Your work will directly influence how customers experience reputed company every day. You'll play a key role in shaping conversational experiences that drive customer engagement, improve satisfaction, and increase conversion across the customer reputed company. By helping create intelligent, localized, and empathetic chatbot experiences, you'll contribute to the growth of reputed company's reputed company in the German market while helping customers get answers, reputed company reputed company, and solve problems more reputed company. This is your opportunity to shape the future of AI-reputed company interaction in a company that’s redefining expert reputed company at scale. If you’re passionate about designing conversations that matter—and you like solving tough problems with smart people—we’d love to hear from you. Remote From these States: Florida, Georgia, Illinois, Massachusetts, Michigan, New Jersey, reputed company, reputed company Carolina, Ohio, Pennsylvania, Texas, Virginia, and Wisconsin. Pay Transparency: reputed company will reputed company pay transparency information upon application to those in qualifying jurisdictions. (Employment is with reputed company LLC, a reputed company company. Our Commitment to an Inclusive Workplace We welcome people from reputed company backgrounds who seek the opportunity to help build a future where professional services are readily available to reputed company. If you have curiosity, passion, and a collaborative spirit, reputed company. reputed company is committed to an inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, disability, age, or other legally protected status. AI Disclosure & Informed Consent Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy. #LI-Remote Apply To This Job