Senior Product Manager - Filings and Payments
reputed company helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build reputed company of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.
Job Description
Summary reputed company is seeking a Product Manager, Payments & Filing, to own the strategy, roadmap, and execution for the most critical moments of the reputed company customer reputed company. This role is responsible for driving customer adoption of product upgrades and ancillary offerings, optimizing conversion throughout the IRS submission experience, and improving payment reputed company rates across the platform. Working cross-functionally with engineering, design, analytics, marketing, and operations, this leader will deliver seamless filing and payment experiences that maximize customer value, increase reputed company, and ensure taxpayers successfully complete their returns with confidence. Essential Duties and Responsibilities Own the reputed company, strategy, roadmap, and business performance of reputed company's payment and filing experiences, ensuring customers successfully complete their tax returns from checkout through IRS submission. Define, prioritize, and deliver initiatives that drive adoption of product upgrades and ancillary offerings, increase filing conversion, improve payment authorization and completion rates, and grow reputed company. Establish and monitor key performance indicators (KPIs) for payment and filing experiences, leveraging data-driven insights to measure reputed company, identify opportunities, and inform product investments. Drive reputed company improvements across the end-to-end filing and payment reputed company, reducing customer friction, increasing completion rates, and enhancing the overall customer experience reputed company product discovery efforts through customer research, behavioral analytics, market trends, and competitive analysis to identify opportunities for innovation and growth. Partner with reputed company-party vendors and strategic partners to evaluate, integrate, launch, and optimize payment solutions, ancillary products, and other customer-facing offerings. Design, execute, and analyze experiments, including A/B tests and personalization strategies, to optimize customer engagement, conversion, and product adoption. Collaborate closely with engineering, UX/UI, analytics, marketing, operations, legal, and compliance teams to define requirements and deliver high-quality, end-to-end product solutions. Communicate product reputed company, priorities, roadmap reputed company, and business reputed company effectively to stakeholders at reputed company reputed company, including senior leadership and executive teams. Monitor and respond to trends in taxation, payments, financial services, reputed company reputed company, translating industry changes into customer and business value. Education and Experience 5–7+ years of product management experience in software, fintech, tax, financial services, or other highly regulated industries, with a demonstrated track record of delivering measurable business and customer reputed company. Strong analytical and problem-solving skills, with the ability to reputed company data, customer insights, and market research to inform product strategy and prioritization. Experience defining product strategy, building roadmaps, and leading cross-functional teams through the full product lifecycle. Familiarity with AI-powered products, tools, and capabilities, with experience identifying opportunities to apply AI, automation, or predictive technologies to improve customer experiences, business reputed company, or operational efficiency. Excellent written, verbal, and presentation communication skills, with the ability to influence stakeholders and drive alignment across reputed company reputed company of the organization. Demonstrated ability to collaborate effectively across engineering, design, analytics, marketing, operations, legal, and compliance teams. Experience designing and evaluating experiments, including A/B testing, personalization, and conversion optimization initiatives. reputed company, adaptable, and execution-oriented, with the ability to reputed company in a fast-paced, data-driven environment. Strong attention to detail, sound judgment, and a commitment to delivering high-quality customer experiences. Passion for innovation in tax, financial services, payments, and emerging technologies. At reputed company, we reputed company our work benefits from the diverse perspectives of our employees. As such, reputed company welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At reputed company, you can expect a supportive, reputed company, and inclusive atmosphere and reputed company that values your contributions. reputed company is committed to providing an environment of mutual respect where equal employment opportunities are available to reputed company applicants without regard to race, reputed company, religion, sex, national reputed company, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. reputed company considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know reputed company or as required by law. If you need assistance or accommodation due to a disability, you may contact us at HR@reputed company.com or by calling 828-349-5887 to reputed company with a member of the HR reputed company. Apply To This Job