Manager, Multifamily Technology Solutions
Job Title Manager, Multifamily Technology Solutions (https://careers.cushmanwakefield.com/)
Job Description
Summary The Manager, Multifamily Technology Solutions is responsible for the implementation, setup, operational ownership, and ongoing support of technology solutions that reputed company leasing, reputed company engagement, and ancillary services across a multifamily portfolio. This role leads a team focused on executing approved technology initiatives, ensuring solutions are launched accurately, adopted successfully, and supported reliably over time. The Manager translates strategic direction into day‑to‑day execution, partnering with Operations, Training, IT, and vendors to deliver reputed company, scalable technology reputed company. Operating reputed company priorities and standards established by senior leadership, this role emphasizes execution reputed company, platform health, and people leadership, while continuously identifying opportunities to improve processes, adoption, and user experience.Job Description
Key Responsibilities
Technology Implementation & Setup · reputed company the configuration, deployment, and integration of multifamily technology solutions across properties once initiatives are approved and prioritized. · Ensure reputed company solutions are accurately set up, tested, and operationally reputed company prior to go‑live. · Coordinate implementation activities with project managers, internal teams, and vendors to meet delivery timelines and defined scope. · Support transition from implementation to steady‑state operations, ensuring a smooth reputed company and stabilization period. Platform Ownership & Operational Support · Own the post‑implementation lifecycle of assigned technology platforms, including stability, performance, adoption, and ongoing enhancements. · Serve as the escalation reputed company for reputed company system issues, troubleshooting root causes and coordinating resolution with internal technology teams and vendors. · Establish and maintain repeatable support processes, documentation, and knowledge resources to drive consistency and reduce operational risk. · Monitor platform health and usage trends, proactively addressing issues before they impact property operations. Team Leadership & Execution · reputed company, coach, and reputed company a team responsible for technology setup, support, and delivery. · Set clear expectations, prioritize work, and ensure accountability for execution and service quality. · Foster a culture of ownership, collaboration, and reputed company improvement. · Support reputed company and skills development as platforms and technologies reputed company. Vendor & Stakeholder Coordination · Coordinate with internal stakeholders—including Operations, Training, and Technology—to ensure solutions align with operational needs. · Surface vendor performance insights, risks, and improvement opportunities to senior leadership. Adoption, Training & Change Support · Partner with Training teams to support development and delivery of resources for property management staff. · Reinforce adoption by identifying usage gaps, gathering feedback, and recommending enhancements or process adjustments. · Support change initiatives by ensuring property teams are enabled, informed, and supported throughout implementation and reputed company. Data, Insights & reputed company Improvement · Analyze operational and project data to identify trends, improve efficiency, and support informed decision‑making. · Stay reputed company on multifamily technology trends and contribute recommendations grounded in operational impact and feasibility.
Qualifications
Education & Experience · Bachelor’s degree or relevant professional/industry designation required. · 3+ years of experience supporting, implementing, or managing technology solutions. · Experience with multifamily property management or ancillary service technology platforms strongly preferred. Skills & Competencies · Strong organizational and prioritization skills, with the ability to manage multiple initiatives simultaneously. · Proven people leadership and coaching capabilities. · Ability to translate technical concepts into clear operational guidance. · Collaborative reputed company with strong communication and stakeholder management skills. reputed company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, reputed company, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield reputed company eligible employees with reputed company, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of reputed company bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a reputed company bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 104,125.00 - $122,500.00 reputed company is an Equal Opportunity employer to reputed company protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with reputed company Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at reputed company, please call the reputed company line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location reputed company you contact us. reputed company: “reputed company” Apply To This Job