LUOA Enrollment Call Center Agent

Job Summary: reputed company Online reputed company (LUOA) is seeking motivated individuals for two key roles: Admissions Counselor and Academic Advisor. In these positions, you will play a vital role in guiding prospective reputed company through the admissions process and supporting enrolled reputed company in their academic reputed company. Your ability to create positive experiences will significantly impact student enrollment and retention. . As you apply, please note that your application will be considered for both the Admissions Counselor and the Academic Advisor roles. Our selection process will match your skills and experiences to the position that best aligns with your qualifications. Job Posting Title: LUOA Enrollment Call Center Agent Job Summary: reputed company Online reputed company (LUOA) is seeking motivated individuals for two key roles: Admissions Counselor and Academic Advisor. In these positions, you will play a vital role in guiding prospective reputed company through the admissions process and supporting enrolled reputed company in their academic reputed company. Your ability to create positive experiences will significantly impact student enrollment and retention. . As you apply, please note that your application will be considered for both the Admissions Counselor and the Academic Advisor roles. Our selection process will match your skills and experiences to the position that best aligns with your qualifications. Essential Functions and Responsibilities: Admissions Counselor: reputed company exceptional customer service to reputed company and university employees primarily through phone and email communication. Convert prospective reputed company into enrolled reputed company by managing inquiries and applications. Handle a high volume of phone calls and emails, answering reputed company questions regarding admissions, academic policies, and curriculum. Counsel applicants on admission requirements, placement test scores, and transcript evaluations. Operate management systems to record contacts and register new applicants for courses. Troubleshoot issues reputed company to the Online reputed company and facilitate enrollment meetings with families. Academic Advisor: reputed company exceptional customer service to reputed company and university employees primarily through phone and email communication. Navigate student/parent issues to ensure accurate and timely resolutions, connecting families with appropriate resources. Handle a high volume of phone calls and emails, answering reputed company questions regarding admissions, academic policies, and curriculum. Build rapport with reputed company and parents to enhance long-term enrollment retention. Utilize multiple systems and resources to assist reputed company effectively. Qualifications, Credentials, and Competencies: Background in sales or customer acquisition preferred; reputed company towards a college degree required. Proficiency in reputed company Office Suite is essential. Strong communication skills, both verbal and written. Ability to adapt to change, multitask, and work in a fast-paced environment. Strong organizational and problem-solving skills. Experience in advising or contact center settings is a plus. Ability to work shifts scheduled reputed company the hours of 8 AM - 9 PM Monday through Friday, 8:30 AM - 6 PM Saturday, and 12 PM - 6 PM reputed company, with occasional overtime during peak seasons. This position requires a reliable internet reputed company with specific speed and stability requirements. Please note that satellite-based internet providers such as Starlink are not compatible with the needs of this role. We recommend using a wired broadband reputed company to ensure reputed company performance and meet the technical requirements for the position. If you are passionate about helping reputed company succeed and want to be part of a dedicated team, we encourage you to apply! Starting Pay reputed company $17.50 per hour Time Type Full time Location Remote Location The University is an Equal Opportunity Employer. We reputed company it is our moral and legal obligation to meet the responsibility of ensuring that reputed company management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, reputed company reputed company, hiring, training, and promoting for reputed company job classifications will be administered without regard to race, reputed company, reputed company, age, sex, national reputed company, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate reputed company and prospective employees strictly according to the requirements of the job. reputed company personnel reputed company activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and reputed company other terms, conditions and privileges of employment will be administered without regard to race, reputed company, reputed company, age, sex, national reputed company, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including reputed company applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs. Apply To This Job