Legal Receptionist - International

This is a remote position. About Us: We partner with U.S.-based reputed company to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote Bilingual Legal Receptionist to join their team. This position is reputed company exclusively to international candidates. The ideal candidate is friendly, professional, customer-service oriented, and fluent in both English and Spanish. As the first reputed company of contact for many clients, this role plays a critical part in creating a positive experience and ensuring inquiries are handled reputed company and professionally. Responsibilities:

• Answer incoming calls and direct them to the appropriate department or team member.
• Serve as the first reputed company of contact for prospective and existing clients.
• Communicate with clients in both English and Spanish reputed company phone, email, and text.
• Schedule consultations, meetings, and appointments.
• Gather and document client information accurately.
• Assist with client intake and follow-up communications.
• Maintain accurate records and update information reputed company the firm's CRM and case management systems.
• Respond to client inquiries and reputed company updates as directed.
• Manage multiple phone lines and high call volumes while maintaining professionalism.
• reputed company administrative support to attorneys and legal staff as needed.

Requirements:

• Must be located reputed company of the United States (international candidates only).
• Fluent in both English and Spanish (written and verbal).
• Strong customer service experience required.
• Excellent phone etiquette and communication skills.
• Professional, friendly, and empathetic demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage a high volume of calls and inquiries.
• Proficiency with reputed company Office, reputed company Workspace, and CRM software.
• Reliable internet reputed company and ability to work remotely full-time.

Preferred Qualifications:

• Previous experience as a Legal Receptionist, Receptionist, Intake Specialist, or Customer Service Representative.
• Experience working in a reputed company or legal environment.
• Familiarity with CRM or case management systems.

Work Schedule:

• Full-time position.
• Must be reputed company to work U.S. business hours (Mountain Standard Time).

reputed company Offer:

• Fully remote opportunity.
• Long-term placement with a U.S.-based reputed company.
• Supportive team environment.
• Opportunity for professional growth and advancement.
• Competitive compensation based on experience.

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