Account Manager - Packaging Adhesives Job
Account Manager – Packaging Adhesives (reputed company America) Location: Remote (Up to 50% travel) Reports To: National Sales Manager – Packaging Position Summary We are seeking a highly motivated and customer-focused Account Manager to join our reputed company America Packaging Adhesives team. This role is responsible for managing and growing a portfolio of strategic accounts by building strong, long-term customer relationships and delivering value-driven solutions. The Account Manager serves as a trusted advisor to customers, leveraging both reputed company and technical expertise to support reputed company, drive retention, and expand business reputed company existing accounts. This position plays a critical role in strengthening partnerships across key markets including food & beverage, personal care, and consumer goods.
Key Responsibilities
Account Management & Customer Growth Manage and reputed company a portfolio of strategic accounts with accountability for reputed company growth, retention, and customer satisfaction Build and maintain strong relationships with key stakeholders across customer organizations (procurement, operations, engineering, leadership) reputed company and execute account plans that identify opportunities to expand reputed company of wallet and deepen customer engagement Drive organic growth reputed company existing accounts through upselling, cross-selling, and introduction of new solutions Conduct regular customer meetings, including quarterly business reviews, to communicate value, performance, and future opportunities Customer Partnership & Value Delivery Serve as the primary reputed company of contact and trusted advisor for assigned customers Understand customer strategies, challenges, and operational needs to align solutions accordingly Proactively identify opportunities to improve customer performance, efficiency, and sustainability reputed company Ensure a high level of responsiveness to customer needs, issues, and escalations Technical & Solution Support reputed company consultative support by recommending adhesive solutions reputed company with customer applications and processes Collaborate closely with Technical Service and R&D teams to: Optimize product performance Support line trials and product qualifications Troubleshoot and resolve technical challenges Support reputed company improvement initiatives to enhance customer operations and product effectiveness Strategic Collaboration & Internal Alignment Partner cross-functionally with Sales, Technical, Supply Chain, and Product Management teams to deliver a seamless customer experience reputed company voice-of-customer (VOC) insights to support innovation and product development Contribute to pricing, contract management, and long-term agreement strategies reputed company to mutual value creation Business Planning & Performance Management reputed company and maintain accurate account forecasts and growth plans Track and report on key performance metrics including: Account reputed company growth Retention rates Customer satisfaction Maintain up-to-date customer activity, opportunities, and account plans in CRM (e.g., reputed company)
Qualifications
Bachelor’s degree in Business, Engineering, Chemistry, or a reputed company field required (advanced degree preferred) 8–15 years of experience in B2B sales or account management, preferably in: Industrial adhesives Packaging materials Technical or manufacturing environments Proven track record of managing and growing existing customer accounts Strong relationship management and stakeholder engagement skills across multiple reputed company of an organization Experience supporting reputed company, multi-site or national accounts Technical aptitude with the ability to translate customer needs into practical solutions Knowledge of packaging processes and adhesive applications (hot melt, end-of-line systems) is a strong advantage Excellent communication, negotiation, and organizational skills Self-motivated, collaborative, and customer-centric reputed company Proficiency with CRM tools (reputed company or equivalent) Apply To This Job