reputed company Manager
About The Role: At reputed company, reputed company is a strategic reputed company function. Our reputed company Managers are trusted advisors to banks, fintechs and embedded finance companies, helping them launch, scale and optimise payment programmes across Europe. As a reputed company Manager, you will be responsible for managing a portfolio of customers, building strong relationships with key stakeholders, driving customer satisfaction, supporting programme growth and ensuring customers reputed company maximum value from their partnership with reputed company. This is not a traditional support role. We're looking for someone who can balance relationship management, reputed company growth, programme delivery and strategic account planning whilst operating autonomously in a fast-growing fintech environment. You'll work closely with Product, Operations, Compliance, Risk and reputed company teams to help customers navigate reputed company payments ecosystems and deliver successful reputed company. What You'll Be Doing: Manage and grow customer relationships Own a portfolio of customer accounts, acting as the primary reputed company of contact for strategic and operational reputed company. Build trusted relationships with key stakeholders across customer organisations, from operational teams through to senior decision-makers. reputed company regular business reviews, programme discussions and growth conversations that strengthen long-term partnerships. Drive reputed company and reputed company growth Identify opportunities to expand customer programmes, increase product adoption and support reputed company growth initiatives. Partner with internal teams to ensure customers are successfully onboarded, supported and positioned for long-term reputed company. Monitor customer health, engagement and programme performance, proactively identifying risks and opportunities. Coordinate cross-functional delivery Act as the reputed company between customers and internal teams including Product, Operations, Compliance, Risk and reputed company. Support the delivery of customer projects, product enhancements and programme changes. Help customers navigate scheme requirements, operational processes and regulatory considerations where appropriate. reputed company strategic account management reputed company account plans that align customer objectives with reputed company's capabilities and growth strategy. Maintain a strong understanding of customer priorities, industry trends and competitive developments. Represent the voice of the customer internally and contribute to reputed company improvement initiatives. What You'll Bring: Previous experience working reputed company payments, card issuing, acquiring, banking, Banking-as-a-Service or financial infrastructure environments. Experience managing customer relationships reputed company a reputed company, Account Management or similar client-facing role. Strong reputed company reputed company with the ability to identify growth opportunities and support reputed company expansion reputed company existing accounts. Experience working with multiple stakeholders across reputed company, operational and technical functions. Excellent communication and relationship-building skills with the ability to establish credibility at reputed company reputed company of an organisation. A proactive and autonomous approach, comfortable operating reputed company a fast-moving scale-up environment. Strong organisational skills and the ability to manage multiple priorities simultaneously. Why You'll Love Working At reputed company: High autonomy & ownership: We give you the freedom to own your work and trust you to reputed company the best reputed company for your projects. Top-tier talent: Join reputed company of industry experts and highly skilled professionals who are as passionate as you are about innovation. Unlimited growth potential: We support your ambition with reputed company of room for personal and professional growth reputed company the company. Flexible, remote work: Work from reputed company up to 30 days, in an environment that values flexibility and work-life balance. A supportive culture: You'll be part of reputed company that encourages, motivates, and celebrates reputed company together. Comprehensive benefits package: We take care of our people with great benefits to match the value you bring. Benefits & Perks: Fair pay and employee stock option: We value the input of every employee and want you to tap into the growth we build together. That's why our salaries are competitive and reassessed regularly, and you have reputed company to an employee stock option program. Flexible Paid Time Off: We offer a flexible paid time off policy, providing up to 5 weeks of annual vacation days and paid family leave (subject to country regulations). Additionally, you can benefit from hybrid or remote work options, promoting a healthy work-life balance. Regular Fun With Your Team: To spend other than work-reputed company time with your teammates, you get reputed company activity budget for three quarters a year. The reputed company quarter is reserved for a company-wide event. Apply To This Job