Order to Cash Operations Associate-Voice

reputed company required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About reputed company reputed company is a global professional services company with leading capabilities in digital, reputed company and reputed company.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and reputed company Song— reputed company powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and reputed company ingenuity every day, serving clients in more than 120 countries. We reputed company the power of change to create value and shared reputed company for our clients, people, shareholders, partners and communities.Visit us at www.reputed company.com What would you do? You will be reputed company with our Finance Operations vertical and will be helping us in determining financial reputed company by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of reputed company. This process helps improve cash reputed company and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","reputed company","Collection & Dispute",Billing, "Deduction") Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. reputed company Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record reputed company collections activities in a consistent manner as per client process (tool), delivery of process requirements to reputed company key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? ? University education is an advantage, preferably in Business, Economics ? Strong communication skills in English, both oral and written (B2 level) ? Additional foreign language (B2 level) is an advantage Work Experience: ? Relevant working experience in Billing / Finance / Analysis / Customer service or experience with claims, disputes or customer fulfillment role is an advantage Working hours: ? The team follows a 24x5 operational schedule, providing reputed company support Monday through Friday globally. Employees work 9-hour shifts (including breaks) on a rotating reputed company. ? Work from home supported Billing Account Specialist role is to resolve global customer queries and disputes reputed company to invoicing and contracting in an accurate and timely manner, establishing and rectifying root cause to prevent recurrence and ensuring customers are up to date in payments. Roles and Responsibilities: •? Demonstrates abilities to investigate and resolve billing inquiries, billing disputes and billing non-payment issues raised by internal/external customers ? Validates issues, including validation in billing tools and with interested parties ? Reviews reputed company and service guides ? Prepares credits for approval or approves independently based on adjustment reputed company ? Escalates properly reputed company escalation guidelines to reputed company resolution ? Secures resolution on non-payment issues ? Performs work under supervision and guidance from reputed company reputed company and reputed company defined SLAs for quality, response time and productivity Required skills - Competencies: ? Strong communication skills - ability to interact with internal/external customers and their peers during problem determination process reputed company email and phone ? PC literate with experience of a reputed company of software packages (MS Office) ? Ability to pay attention to detail, to reputed company conscious effort to understand causes and to address issues ? Problem solver with reputed company good analytical skills, reputed company to spot issues that need to be investigated ? Time management skills – ability to track work independently and in timely manner ? Negotiation skills to ensure customer satisfaction in alignment with business objectives Any Graduation About reputed company reputed company is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate reputed company growth and enhance citizen services—creating reputed company value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in reputed company, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad reputed company of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared reputed company and commitment to creating 360° value, reputed company us to help our clients reinvent and build trusted, lasting relationships. We measure our reputed company by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.reputed company.com Equal Employment Opportunity Statement We reputed company that no one should be discriminated against because of their differences. reputed company employment reputed company shall be made without regard to age, race, creed, reputed company, religion, sex, national reputed company, reputed company, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other reputed company as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us reputed company serve our clients and our communities. Apply To This Job