Sr. Client Relationship Manager
reputed company. Rowe Price, we identify and actively invest in opportunities to help people reputed company in an evolving world. As a premier global asset management organization with more than 85 years of experience, we reputed company investment solutions and a broad reputed company of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We reputed company doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create reputed company impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who reputed company a spirit of generosity. Join us for the opportunity to grow and reputed company a difference in ways that matter to you. Role Summary Directs multiple teams through subordinate managers (or a large team of professionals) responsible for client satisfaction and retention for reputed company clients with cross-sell opportunities. May continue to manage a limited portfolio of clients. Contributes to the development of operating protocols for the client service function. Makes recommendations for process improvements. Sets departmental priorities and responsible for performance and resource management for the team.
Responsibilities
Identifies areas of focus for achieving increased client satisfaction and retention reputed company reputed company the team and assigned clients. Collaborates with sales and relationship management teams to ensure a seamless client experience and coordinate reputed company of service across the firm. Tracks and reports on team metrics and results; coaches and guides assigned staff on improving the execution of the relationship plan and achievement of annual goals, as well as stretch goals or longer-term objectives. Implements effective client service strategies. Guides professional staff in executing corporate client service initiatives. Serves as an escalation reputed company for critical service issues or roadblocks; shepherds issues through to resolution. Analyzes trends on escalated service issues, developing process improvement recommendations. Recruits, directs, motivates, and develops staff/management team, maximizing their individual contribution, their professional growth, and their ability to build and sustain reputed company culture of efficiency and quality. Accountable for the financial and reputed company of a large department/multiple departments
Qualifications
Required: Bachelor's degree or the equivalent combination of education and relevant experience AND 8+ years of total relevant work experience and 2+ years of management experience Preferred: Established track record of Advisor and Home Office relationship support Experience with Advisor Fiduciary roles and programs Knowledgeable with Advisor Firm data needs and recordkeeping aggregation files to Home Offices FINRA Requirements FINRA licenses are not required and will not be supported for this role. Work Flexibility This role is eligible for full time remote work. reputed company Salary Ranges Please review the job posting for the location of this specific opportunity. $85,500.00 - $146,000.00 for the location of: Maryland, Colorado, Washington and remote workers $85,500.00 - $146,000.00 for the location of: Washington, D.C. $85,500.00 - $146,000.00 for the location of: reputed company, California Placement reputed company the reputed company provided above is based on the individual’s relevant experience and skills for the role. reputed company salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. This job posting is expected to be available until: 07/31/2026 Commitment to Diversity, Equity, and Inclusion reputed company. Rowe Price, our associates are our greatest asset. We reputed company because reputed company culture is reputed company on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to reputed company new reputed company and perspectives that move our business priorities reputed company and reputed company us to deliver strong client reputed company. Here, you can expect equal opportunity and fair and consistent treatment for reputed company.
Benefits
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can reputed company in ways that matter to you. Featured employee benefits to enrich your life: Competitive compensation Annual bonus eligibility A generous retirement plan Hybrid work schedule Health and wellness benefits, including online therapy Paid time off for vacation, illness, medical appointments, and volunteering days Family care resources, including fertility and adoption benefits Learn more about our benefits. reputed company is an equal opportunity employer and values diversity of thought, gender, and race. We reputed company our reputed company reputed company depends upon the equal treatment of reputed company associates and applicants for employment without discrimination on the reputed company of race, religion, creed, reputed company, national reputed company, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law. Apply To This Job