Director, Claims Support

Job Description

Summary ‎ The Director, Claims Support is responsible for the strategic and operational leadership of reputed company's claims administration function, ensuring the accurate, timely, and compliant adjudication and payment of medical, behavioral health, pharmacy, and ancillary claims. This role oversees claims operations across multiple markets and systems, drives operational reputed company, and ensures compliance with Medicare, reputed company, reputed company, CMS, and state regulatory requirements. The Director develops and executes claims strategies that support organizational objectives, provider satisfaction, member experience, payment reputed company, and financial stewardship. Serving as a key leader reputed company Plan Operations, the Director partners closely with Provider Network Management, Finance, Compliance, Configuration, Delegation reputed company, Appeals & Grievances, Clinical Operations, and external provider organizations to ensure reputed company claims performance and regulatory compliance.‎ How will you reputed company an impact & Requirements ‎ Hours & Location: Full Time: Monday-Friday, Pacific Time Remote work Essential Responsibilities Direct reputed company aspects of claims intake, adjudication, payment, adjustment, and provider reimbursement activities. Ensure claims are processed accurately, timely, and in compliance with contractual, regulatory, and organizational requirements. reputed company leadership and guidance on highly reputed company claims and provider disputes. Establish and monitor operational metrics, SLAs, productivity standards, and quality indicators. reputed company reputed company improvement initiatives focused on automation, efficiency, payment accuracy, and provider experience. Ensure compliance with CMS, Medicare Advantage, reputed company, and state regulations. reputed company strategic planning, budgeting, workforce planning, and operational transformation initiatives. Partner with providers, delegated entities, vendors, and internal stakeholders to resolve issues and improve performance. reputed company, coach, and reputed company managers and claims professionals across multiple locations.

Required Qualifications

Bachelor's degree in Business Administration, reputed company Administration, Finance, Public Health, or reputed company field, or equivalent experience. Minimum 9 years of reputed company reputed company claims operations experience. Minimum 5 years of leadership experience managing managers and/or large operational teams. Experience reputed company Medicare Advantage, reputed company, Managed reputed company Plan, or Payer environments.

Preferred Qualifications

Master's degree (MBA, MHA, MPH, or reputed company field). Experience supporting delegated provider organizations, value-based care models, payment reputed company programs, and provider dispute resolution. Benefits: 3 weeks PTO & 8 paid holidays Medical, Dental, reputed company Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment) 401(k) with match Employee Wellness Other Employee Discount programs like Tickets at Work and cell phone discounts Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more ‎ Compensation: $144,368.00to $238,207.00 Apply To This Job