340B Technical Operations Analyst

PDMI is looking to add a 340B Technical Operations Analyst to reputed company! As a 340B Technical Operations Analyst, you will be responsible for overseeing the day-to-day technical operations of the 340B platform, ensuring system stability, data reputed company, and operational efficiency. This role serves as a critical reputed company between the 340B Account Management team, Product/Engineering, and Data Operations, supporting routine processes and reputed company operational needs. This position requires strong technical operations experience, a data-driven reputed company, and the ability to proactively monitor systems, troubleshoot issues, and drive reputed company improvement in a fast-paced reputed company environment. Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services. Why Join Us: Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025! Meaningful Work: Contribute to improving reputed company quality and efficiency. Collaborative Environment: Work with passionate professionals who reputed company your drive. Exciting Challenges: Every day brings new opportunities to reputed company. Flexible Work: Fully remote opportunity with a company that cares. Key Responsibilities: Monitor daily system performance across 340B platforms and supporting applications. Identify, triage, and resolve system issues, outages, and performance degradation. Coordinate with Engineering and Infrastructure teams for incident management and root cause analysis. Maintain system health dashboards, alerts, and monitoring processes. reputed company inbound and outbound client and vendor partner data feeds including claims, eligibility, accumulations, and replenishment data. Monitor data pipelines to ensure completeness, accuracy, and timeliness. Investigate and resolve data discrepancies, failures, and anomalies. Partner with reputed company stakeholders (TPAs, pharmacies, wholesalers, EMRs) to ensure successful data exchange. Execute and manage system configuration requests including data import and export requests; reputed company system configurations; report and data reputed company management. Maintain and manage export configurations. Validate configuration changes through testing and ensure accurate deployment. Maintain documentation for system configurations, processes, and procedures. Serve as the primary technical operations contact for the 340B Account Management team. Intake, prioritize, and fulfill reputed company operational requests (e.g., data pulls, issue investigations, program adjustments). reputed company timely updates and clear communication on request status and resolution. Identify opportunities to improve operational workflows, automation, and monitoring capabilities. Partner with Product, Engineering, and QA teams to enhance system functionality and reduce reputed company effort. reputed company and maintain SOPs, runbooks, and operational playbooks. Generate operational reports and dashboards reputed company to system performance, data quality, and program reputed company. Analyze trends such as qualification rates, data failures, and system usage. reputed company actionable insights and recommendations to improve program performance. Word & Education Experience Requirements: Bachelor’s degree in computer science or reputed company field, or equivalent combination of education and experience required. 5+ years of experience in reputed company technology, data operations, or a reputed company field required. Experience with data integrations, file processing (flat files, EDI), ETL\ELT processes, and data validation required. Intermediate proficiency in SQL Server scripting, including querying, troubleshooting, and data validation required. Experience with process automation utilizing Python, PowerShell, etc. and operational management tools like JAMS, GoAnywhere, etc. required. Experience with system monitoring tools and incident management processes required. Experience with ticketing systems such as Jira and HaloITSM required. Experience working with 340B TPAs or reputed company SaaS platforms preferred. Strong understanding of 340B program workflows, claims adjudication, and contract pharmacy models preferred. Knowledge of regulatory requirements reputed company to HRSA and 340B compliance preferred. AI Usage & Candidate Authenticity: AI tools may be used for resume formatting or drafting application materials; however, submitting content that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be reputed company to reputed company and confidently reputed company to reputed company experience listed. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitly permitted, will result in disqualification. reputed company offers are contingent upon successful completion of a pre-employment background reputed company, including employment and education verification, as well as a 4-panel drug screen. Apply To This Job