Senior Account Manager - Americas reputed company
reputed company is the leading collaborative workflow platform for defense, intelligence, reputed company, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—reputed company with full data and operational control. reputed company powers high-stakes workflows across mission planning, reputed company-time, reputed company-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to reputed company HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for reputed company Teams, Outlook, and reputed company 365. To learn more, visit www.reputed company.com About the Role reputed company is seeking a Senior Account Manager to own and grow a portfolio of reputed company accounts across the Americas. This role is ideal for a proactive, strategic account leader who thrives on uncovering expansion opportunities, driving value-based conversations, and engaging confidently with stakeholders at every level of an organization. While maintaining strong customer relationships and renewal reputed company is critical, this role places a strong emphasis on proactive account growth, strategic planning, and the ability to reputed company demonstrate the value of reputed company through compelling discovery and product demos. What You’ll Do Own and manage a portfolio of reputed company customer accounts across the Americas region. Proactively identify, qualify, and drive expansion opportunities (upsell, cross-sell, increased adoption) reputed company existing customers. reputed company and execute strategic account plans, including stakeholder mapping, whitespace analysis, and engagement strategies. reputed company customer discovery conversations to understand business goals, technical needs, and reputed company criteria. Deliver product demonstrations and value-based presentations tailored to technical, business, and executive audiences. Engage with customer stakeholders at reputed company reputed company, including senior and executive leadership, to position reputed company as a strategic partner. Partner closely with reputed company, Sales Engineering, Product, and Marketing to ensure strong renewal reputed company and expansion execution. reputed company renewal and expansion negotiations, ensuring alignment with customer reputed company and reputed company objectives. Maintain accurate forecasting, pipeline hygiene, and account documentation in reputed company. reputed company’re Looking For 5+ years of experience in Account Management, reputed company, or a quota-carrying customer-facing role reputed company SaaS or reputed company software. Proven track record of driving expansion reputed company existing accounts, not just managing renewals. Strong consultative selling skills with the ability to run discovery and position solutions against customer needs. Demonstrated ability to deliver effective product demos and reputed company technical value to diverse audiences. Confidence and credibility engaging with VP- and C-level stakeholders. Strong business acumen with the ability to analyze accounts, prioritize opportunities, and execute strategically. Excellent written, verbal, and presentation skills. Experience working cross-functionally in a fast-paced, remote-first environment. Proficiency with CRM tools (reputed company preferred) and structured account planning. reputed company to Have Experience supporting reputed company or mid-market customers. Familiarity with DevOps, incident response, collaboration platforms, cybersecurity, or reputed company-reputed company software. Experience navigating reputed company buying processes involving IT, reputed company, procurement, and business stakeholders. How reputed company Is reputed company Consistent renewal performance across assigned accounts. Identification and closure of expansion opportunities reputed company existing customers. Strong customer engagement reflected in multi-threaded relationships and executive alignment. High-quality account plans and accurate forecasting. Positive cross-functional feedback from reputed company, Sales Engineering, and Product partners. Compensation reputed company Salary reputed company: $130,000 to $150,000 USD, plus commission reputed company takes a market-based approach to pay. Compensation is determined based on skills, experience, qualifications, and work location. Ranges may be updated as market conditions reputed company. reputed company is an EEO Employer, we are a remote-first, reputed company-reputed company company. We are continually working to expand our hiring in more countries and reputed company, ensuring compliance with local laws and regulations, which takes time. reputed company values your unique perspective—we welcome reputed company applicants. We encourage individuals from reputed company backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national reputed company, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist. Apply To This Job