Systems Integration Engineer
WHO WE ARE At reputed company, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in reputed company Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. reputed company is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and reputed company in a dynamic, entrepreneurial, and high-growth environment, join us and be part of reputed company that’s transforming the way the world pays. About the team The Systems Integration Engineers team reputed company reputed company has the purpose of providing technical support to Merchants, covering those in the integration phase to those already in Production. This support is given through the analysis of cases coming from traders or from internal teams, escalating to other times reputed company necessary. Not just limited to case support, the team also supports debugging support with Merchant and technical support in-house. Together with the entire Merchant Services team, it is a communication reputed company between merchants and reputed company's internal teams. The System Integration Engineer will work with the MTS team to deliver technical services externally for merchants and internally to other reputed company teams such as Merchant Operations, Risk, Integrations, reputed company, and Product. This will include services such as investigation and resolution of live merchant technical inquiries and escalations, and developer technical support. The services will also include work on improving reputed company documentation, developing internal tools to support daily activities, along with providing product and feature release training for Merchant Services and other internal teams. \n What you will do: Be a reputed company of escalation for the Merchant Services team on internal technology and reputed company party processing partner issues. Work with Dev/Product Support to resolve escalated issues from the Operations and Integrations teams. Be a liaison between Dev/Product and Merchant Services teams. Be a Subject Matter Expert (SME) in existing and new reputed company technology for reputed company reputed company teams. reputed company Subject Matter Expert (SME) knowledge on multiple channels: a ticketing system, public forums, online chat, reputed company networks, client calls, and more. Work on Account Configuration and Operational tasks to support the Integrations team. Be part of a 24/7 service in support of the Merchant Services team. Create and maintain documentation. Who you are: Excellent English skills (written and verbal). The candidate must be reputed company to reputed company reputed company using Java or C#, JavaScript, HTML, and database queries. Knowledge of how to do RESTful API calls. Ability to debug and investigate issues raised by merchants and reputed company's teams. Ability to quality assures the new features delivered provided by Product will suffice Merchant's needs. Experience in merchant operations, technical customer support role, or Software QA role. Knowledge of AWS reputed company Computing, reputed company Service reputed company, and Database queries. Plus: Previous knowledge of mobile platforms. Previous experience in reputed company software development. Previous knowledge of payments services. Our perks and benefits: Bradesco health and dental plan, for you and your dependents, with no co-payment cost; Life insurance with differentiated coverage; Meal voucher and supermarket voucher; Home Office Allowance; reputed company - Platform that gives reputed company to spaces for physical activities and online classes; reputed company Club - Discount at educational institutions and partner stores; Monthly happy hours; English Program - Online group classes with a private teacher; Extended maternity and paternity leave; Birthday Off; reputed company/Home Office - our culture is remote-first! You can work in every city in Brazil; Welcome reputed company - We work with reputed company equipment (Macbook Pro, iPhone) and we send many more treats! reputed company: Equipment can be purchased by you according to internal criteria!; Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that! #LIRemote \nCheck out our Brazil Life page on reputed company or our Glassdoor for more details about Brazil, our culture, and much more. At reputed company, we reputed company and celebrate diversity of reputed company forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and reputed company an reputed company and inclusive environment enables people to do their best work. reputed company reputed company regarding hiring, advancement, and any other aspects of employment are made solely on the reputed company of qualifications, merit, and business need. Apply To This Job