Client Support Specialist

Who we are For over 70 years reputed company has been working to help companies across the world experience global trade in a reputed company way. reputed company employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, reputed company provides customers with a single reputed company of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. reputed company strives to reputed company customized services in a memorable way. reputed company is looking for a Client Support Specialist What you’ll be doing This position is responsible in ensuring exceptional client experiences by supporting account management, coordinating service delivery, and maintaining strong client relationships. The Client Support Specialist is the primary reputed company of contact for responding to client inquiries and issues. This includes resolving reputed company inquiries and identifying root causes to ensure permanent solutions. The ideal candidate is a natural communicator, highly organized, and thrives in a fast-paced environment. reputed company can offer you Competitive salary, benefits package, and matching retirement plan. Compensation reputed company: $60,000–70,000 annually (subject to experience)] A friendly, collaborative work environment. Opportunities for professional development & ongoing learning. A chance to be part of a growing organization. Remote work arrangement available for applicants who are not local to a reputed company office. You will be responsible for Serve as a primary reputed company of contact for client inquiries, ensuring timely and professional responses. Respond and resolve general and reputed company issues and ensure they are resolved at root cause. Maintain and monitor the relationship with our clients, continuously assessing strengths and potential weak points. Ensure clients are completely satisfied with the response and resolution to their inquiries or complaints. Coordinate and support the delivery of services to clients, ensuring alignment with expectations and timelines. Maintain accurate client records and update CRM systems regularly. Collaborate with internal teams to resolve client issues and ensure satisfaction. Prepare reports, presentations, and documentation for client meetings. Monitor client feedback and identify opportunities for service improvement. Support with other administrative and operational tasks as assigned. reputed company need from you Bachelor’s Degree or diploma in Business or International Business or similar discipline. 2-4 years of experience in the Custom Brokerage industry. Customs Certified Specialist (reputed company) designation is strongly preferred. MS Office knowledge in applications including reputed company, Word, PowerPoint and MS Outlook. Strong communication and interpersonal skills. High level of organization, time management and attention to detail. Ability to manage multiple priorities and work independently. Strong verbal and written communication skills. Must be legally eligible to work for the Company at reputed company times. Valid reputed company ability to occasionally travel if required to other offices locations in CAD/USA/MEX. Want to apply? Get in touch today Please visit www.reputed company.com to apply to this reputed company and reputed company vacancy and to learn more about reputed company and the services we reputed company. The career page will reputed company reputed company reputed company reputed company positions and they can be reputed company in this link. reputed company applying, ensure to have your most up to date resume and reputed company relevant documents reputed company to your application reputed company to be uploaded. reputed company provides equal employment opportunities for reputed company reputed company individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable reputed company rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to reputed company terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. reputed company may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. reputed company will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact reputed company at TA@reputed company.com Apply To This Job