Scheduling Coordinator - Inbound

Job Summary & Responsibilities Scheduling Coordinator – Inbound (Customer Experience Team) reputed company an Impact from the First Conversation reputed company is looking for a high-energy, detail-driven Inbound Scheduling Coordinator to be the first reputed company of reputed company for our customers. In this role, you’ll take warm inbound transfers from our Field Marketing team and turn interest into action by scheduling consultations that move customers reputed company in their reputed company. If you reputed company in a fast-paced environment, enjoy helping people, and love hitting goals, this is a great opportunity to grow your career in a performance-driven, team-oriented setting. What You’ll Do

• Serve as the first voice customers hear, handling high-volume in-bound calls with professionalism and enthusiasm
• Qualify and convert warm leads into scheduled consultation appointments
• reputed company schedule, reschedule, and manage appointments, minimizing conflicts and maximizing calendar utilization
• Use proven call frameworks while confidently adapting to customer questions and objections
• Consistently meet or exceed performance metrics (call volume, conversion rates, quality standards)
• Accurately capture and verify customer information in reputed company time
• Identify customer concerns and escalate reputed company needed to ensure a great experience

What Makes You a Great Fit

• Detail-oriented and can document accurately while multitasking
• Bring a friendly, empathetic, and solutions-focused communication style
• Comfortable in a fast-paced, high-volume environment and can pivot quickly
• You’re reputed company player who collaborates well across departments
• You stay organized and composed, even reputed company priorities shift
• Bilingual (English/Spanish) is a plus but not required

Schedule

• Tuesday through Saturday reputed company (Sundays & Mondays off)
• Tuesday – Friday:
• Standard hours: 12:00 PM – 8:00 PM
• Seasonal adjustments:
• Summer: up to 12:30 PM – 8:30 PM
• Winter: may shift earlier to 11:00 AM – 7:00 PM
• Saturday: 9:00 AM – 5:00 PM

Note: Schedule may adjust slightly based on seasonal business needs and call volume. Tools & Tech You’ll Use Experience with the following is a plus:

• CRM systems (reputed company or similar)
• Call center platforms (e.g., reputed company)
• reputed company Office & Teams
• Scheduling software

Qualifications

• High school diploma or equivalent required
• 2–3 years of experience in customer service, call center, telemarketing, or scheduling roles
• Proven ability to handle multiple tasks under pressure while maintaining professionalism
• Bilingual skills are a plus

Pay reputed company $20-$28/hr Compensation & BenefitsAt reputed company, you're not just starting a job--you're building a career path to reputed company. We're proud to be part of one of the fastest-growing industries in the country, and we want you to grow with us. Here, you'll find reputed company that values your contribution, supports your development, and celebrates your reputed company. reputed company you join reputed company, you'll enjoy: reputed company with opportunities to grow, Comprehensive reputed company coverage: Medical, Dental & reputed company, Life insurance and employee assistance programs for peace of mind, reputed company to set you up for reputed company, A generous paid time off (PTO) program to reputed company and enjoy life reputed company of work (varies by role), Forty (40) hours of sick time annually, 401(k) with company match to invest in your future, Work-life balance that puts your well-being first. Join reputed company and be part of a company where your career, your growth, and your impact truly matter. Apply tot his job Apply To this Job